Multi-national Chatbots

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Customer service - To answer questions about delivered goods or services

Juan Cruz a chatbot / virtual agent representing Nueva Escuela

     by BotGenes since Mar 2013 in Spanish, Web, Android, Career & education, Customer service, Facial expressions, Gestures, Speech synthesis, Text recognition, Text synthesis, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Juan Cruz Juan Cruz, a Virtual Agent developed by BotGenes, works as a Virtual Councelor at “Nueva Escuela de Arte y Diseño”; an Institute specialized in training professionals for advertising, design in all its forms, graphic advertising, editorial, interiors, fashion, web, photography, arts, cartoons, painting, sculpture, drawing, etc.

He has studies in Journalism and enjoys giving information about the Institute to Spanish spoken student around the world.

Juan Cruz uses the most advanced "brain" developed by BotGenes with more than 500,000 decision rules, allowing him to handle thousands of regionalisms, typos, spelling and grammar errors, and also contextualize answers.

He integrates PLN, Natural Language Processing, technologies with TTS, Text to Speech, also offering Chat, audio streaming and an animated 3DAvatar.

Protected Ines a chatbot / virtual agent representing Nespresso Club

by Virtuoz since Apr 2010 in English, Web, Branded conversations, Cooking, Customer service, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Ines Ines is a virtual agent of The Nespressso Club who helps members with subscribing online. In addition, you can ask her anything about the products and services offered by Nespresso, she gives you access to user information and registration at Nespresso Club and she assists you with connection issues and access to the merchant site.

Marina a chatbot / virtual agent representing Comunidad Marín

     by BotGenes since Dec 2009 in Spanish, Web, Branded conversations, Culture, Customer service, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Marina Marina is the Customer Service agent of Comunidad Marín, a services portal for members of Marín College's community. She feature BotGenes' most advanced Spanish spoken Artificial Intelligence brain, the BG200K, capable of providing responses to hundred of thousand of Spanish sentences.

Marina can help visitors to understand what is Comunidad Marín about, provide some guidelines for publishing goods and services, and do simple searches within the website using Google search engine.

Claudia a chatbot / virtual agent

     by BotGenes since Jul 2009 in Spanish, Web, Branded conversations, Customer service, Education, learn & lookup, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Claudia Claudia is a Spanish spoken virtual Customer Service Agent who can help you to get familiar with BotGenes, the company she works for, and the use and potential of virtual agents technologies.

She has studies in Public Relations and likes assisting her customers with their projects, being able also to provide stock quotes, some headlines, etc. or just talk about other subjects of common interest such as music, movies and literature.

Claudia features BotGenes' most advanced 90K AIML brain which allows her to deal with thousand of user typos, orthographic and grammatical mistakes.

Emma a chatbot representing Faculty of Economics and Business Administration, University of Maastricht

by The Selfservice Company since Mar 2009 in English, Web, Branded conversations, Career & education, Customer service, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Emma Emma answers questions about the Masters Programma of the Faculty of Economics and Business Administration at the University of Maastricht.

London 2012 a chatbot / virtual agent representing The London Organising Committee for the Olympic Games and Paralympic Games Ltd

     by Synthetix since Jan 2009 in English, Web, Branded conversations, Customer service, Sport, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent London 2012 Synthetix launched a smartAgent for the London 2012 Olympic website in early 2009. Visitors to the website can click on "? Ask a question" and are greeted by one of several virtual staff who are there to answer queries twenty-four hours a day, seven days a week. The smartAgent has been implemented to improve the customer experience and reduce the number of routine inbound enquiries via telephone and e-mail.

The smartAgent technology allows site visitors to ask natural language questions whilst also navigating them around the website. The smartAgent has a diverse set of knowledge that is growing by the day, users can ask "How can I get tickets?","How can I get a job with you?","What does your logo represent", "I want to be a volunteer" or even "What sports will take place in the main stadium?".

The Synthetix.info service is being used to analyse visitors' wants and needs by looking at the questions they ask. The use of the conversational logs and analysis allow customers to better served both online and offline. The conversation logs also ensure that the knowledge contained within the smartAgent is always up to date.

Gina a chatbot / virtual assistant representing Eurail

by The Selfservice Company since Feb 2008 in English, Branded conversations, Customer service, Mobility, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Gina Gina is the virtual assistant of Eurail.com, where customers can order passes for train travel throughout Europe. The Eurail Group is owned by, represents and acts for the 30 European railway organisations that make up its membership. Gina is developed by The Selfservice Company.

Jean a chatbot / virtual agent representing Synthetix

     by Synthetix since Feb 2008 in English, Web, Branded conversations, Customer service, Text recognition, Trade, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Jean Jean is the smartAgent that sits on the Synthetix website. She is a guide to Synthetix and their products.

By asking Jean questions she will tell you how to cut your customer service costs whilst at the same time increasing sales opportunities and maintaining first class customer care. Synthetix smartAgent automates customer service on your website, dealing with your users' questions instantly and reducing inbound traffic to your contact centre. And brandAgent adds engaging chat functionality to your online marketing. If you'd like to find out how, just ask Jean a question.

Marion a chatbot / virtual agent representing Kingston Unversity

     by Synthetix since Mar 2007 in English, Web, Branded conversations, Career & education, Customer service, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Marion Kingston University re-launched its international student portal and put smartAgent at the core. Potential new students from all over the world have been engaging with one of six characters who show them around University and answer questions about life as an international student, not only at Kingston but also the United Kingdom. The smartAgent is available 24 hours a day, seven days a week, crucial when dealing with enquiries from any time zone.
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