Gina is the virtual assistant of Eurail.com, where customers can order passes for train travel throughout Europe. The Eurail Group is owned by, represents and acts for the 30 European railway organisations that make up its membership. Gina is developed by The Selfservice Company.
A chat bot is a humanlike conversational character.
Its conversational skills and other humanlike behaviour is simulated through artificial intelligence.
It often acts as a virtual assistant and it can have its own visualisation through an avatar
or it is faceless. We expect that through the years every conversational chat bot will grow into a real virtual human.