Natalia is a Virtual Agent
who works as a Training Advisor in Proaxion; leader of Contact Center cosulting, and ICMI’s Global Partner in Latin America. She can help you to know in detail the courses the company offers, its mission and more.
She has studies in Business Administration and enjoys helping clients with their training needs, and is also capable to talk about general interest subjects.
Natalia uses the more advanced "brain" developed by BotGenes with more than 400,000 decision rules, allowing her to handle thousands of regionalisms, typos, spelling and grammar error and also contextualize answers.
She integrates PLN technologies, Natural Language Processing, with TTS, Text to Speech, also offering Chat, audio streaming and an animated Avatar
from BotGenes’s servers.