Customer service Chatbots

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Customer service - To answer questions about delivered goods or services

Oliwia a chatbot / virtual assistant representing MGF Innowacje

by Stanusch Technologies since Jun 2010 in Polish, Web, Branded conversations, Customer service, Text recognition, Travel, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Oliwia Oliwia is a Virtual Assistant of MGF Innowacje (virtual travel agency). Oliwia provides information about the company, contact details, management of MGF and organizations that MGF Innowacje co-operates with. You can ask her questions in natural language and immediately receive a reply from virtual assistant. For example you can ask: how much costs visa to Ethiopia?, which languages you can use in Greece? She even knows whether current voltage in Poland is the same as in Italy. The main task of virtual Oliwia is to direct clients to the specific tour thanks to answers provided by the client accordingly to his requirements. An additional distinguishing feature of this virtual assistant is able to use advanced semantic web search (WEB 3.0).

Wiktoria a chatbot / virtual assistant representing Drukuj24.pl

by Stanusch Technologies since Jun 2010 in Polish, Web, Branded conversations, Customer service, Sales, Text recognition, Trade, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Wiktoria Wiktoria is a Virtual Assistant of drukuj24.pl which is specialized in printer ink and printing toner sales via Internet. Wiktoria provides information about the history of the company, contact details, references, prices gained by the company and the aim and mission of drukuj24.pl. Wiktoria can answer many questions, for example: how to buy a printer ink?, what is the cost of expedition?, how to cancel an order?, what we can do in case of misplaced order?, how one can retrieve a password?, how to check a status of a delivery? etc. She can also help you with placing your order. An additional distinguishing feature of this virtual assistant is able to use advanced semantic web search (WEB 3.0).

Dorian a chatbot

     by Elzware since Jun 2010 in English, Web, Branded conversations, Customer service, Facial expressions, Proof of Concept, Sales, Social, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Dorian Ok, this is a business bot which has Phil Hall's face digitised and active on the front page.

This is a focussed set of goal objectives built in to the system which doesn't chat too much around the houses.

Getting this kind of balance right on a company by company basis is the nub of it when you get the right team on board.

Stacey a chatbot / virtual assistant representing Staples

by The Selfservice Company since Jun 2010 in Dutch, Web, Branded conversations, Customer service, Sales, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Stacey At the site of Staples Office Centre, virtual assistant Stacey awaits your questions. She knows all products and leads customers through the order process on the website. Stacey supports clients in the process of filling in forms by recognizing mistakes and explaining them. Integration with search helps customers finding their products in the catalogue.

Ann a chatbot / virtual assistant representing Aetna

by Next IT since Jun 2010 in English, Web, Body health, Branded conversations, Customer service, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Ann Ann, the virtual assistant of Aetna, the US health care company, offers 24-hour support for members who are new to the website or need help logging in. Members receive the same responsive service from Ann that they receive when calling customer service, but without leaving the website. Ann is interactive and easily interprets members' questions, helping them with the registration process or with recovering forgotten user names or passwords.

Lawyer a chatbot / virtual agent representing Conseil National des Barreaux

by Virtuoz since Jun 2010 in French, Web, iPhone, Customer service, Finance & legal, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Lawyer The agent mission is to give users a first level of understanding in his legal issue or situation and then direct him to a lawyer through the online directory.

Madelief a chatbot representing Cheaptickets

by Trinicom since May 2010 in Dutch, Web, Branded conversations, Customer service, Knowledge management, Sales, Text recognition, Travel, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Madelief Madelief answers questions about air travel, tickets, car rental, etc. from visitors of the cheaptickets.nl website.

Ikerne a chatbot / virtual assistant representing Iparkutxa

     by Anboto since May 2010 in Spanish, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Ikerne Ikerne is a Virtual Assistant for the spanish Bank Iparkutxa. It's designed to help users browse through the bank's website or learn more about the company.

Because it's a "5th generation" Virtual Assistant, it can understand natural language, show emotions and even comprehend ambiguous phrases. It' can also engage in a social dialogue or correct spelling mistakes.

Ikerne a chatbot / virtual assistant representing Iparkutxa

     by Anboto since May 2010 in Basque, Web, Branded conversations, Customer service, Facial expressions, Finance & legal, Gestures, Video, Commercial
chatbot, chatterbot, conversational agent, virtual agent Ikerne Ikerne is a Virtual Assistant for the spanish Bank Iparkutxa. It's designed to help users browse through the bank's website or learn more about the company.

Because it's a "5th generation" Virtual Assistant, it can understand natural language, show emotions and even comprehend ambiguous phrases. It' can also engage in a social dialogue or correct spelling mistakes.

Virtual Assistant Travel a chatbot / virtual assistant representing Alsa

by Inbenta since May 2010 in English, Web, Customer service, Sales, Travel, Search box, Commercial
chatbot, chatterbot, conversational agent, virtual agent Virtual Assistant Travel The Virtual Assistant of Alsa helps users find information and solve all kind of questions using their own words, in Natural Language.

Alsa is the first private operator of passenger transport by road in Spain with a strong international presence. People can ask questions through the search box using Inbentas Natural Language technology, in their own words.
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