Customer service Chatbots

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Customer service - To answer questions about delivered goods or services

Anna a chatbot / virtual assistant representing IKEA

by Artificial Solutions since Mar 2007 in Finnish, Web, Branded conversations, Customer service, Facial expressions, Home & living, Sales, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Anna Anna is IKEA's virtual assistant. Anna answers questions about IKEA products, prices, sizes, delivery, spare-parts, opening hours etc. and opens related pages in a browser window. Furthermore, Anna knows when your local IKEA restaurant is open and what they serve for lunch! She also answers simple but personal questions like 'what's your name?' On top, she shows emotions, for example if she couldn't find information you are looking for.

Marion a chatbot / virtual agent representing Kingston Unversity

     by Synthetix since Mar 2007 in English, Web, Branded conversations, Career & education, Customer service, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Marion Kingston University re-launched its international student portal and put smartAgent at the core. Potential new students from all over the world have been engaging with one of six characters who show them around University and answer questions about life as an international student, not only at Kingston but also the United Kingdom. The smartAgent is available 24 hours a day, seven days a week, crucial when dealing with enquiries from any time zone.

Philippe a chatbot / virtual agent representing Mutavie

by Virtuoz since Jan 2007 in French, Web, Customer service, Finance & legal, Text recognition, Avatar, Amateur
chatbot, chatterbot, conversational agent, virtual agent Philippe Philippe's main role is to inform users about Mutavie's leading product, life insurance.

Expired Chloé a chatbot / virtual assistant representing N9UF AOL

by Virtuoz since Oct 2006 until Aug 2009 in French, Web, Branded conversations, Customer service, Electronics & hardware, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Chloé Chloé is always available for AOL´s clients. She has access to a wide range of online recources (FAQ´s, diagnostic tools, online account management, spec sheets, etc.) to ensure clients find the best solution.

Sanne a chatbot / virtual assistant representing Wehkamp

by The Selfservice Company since Oct 2006 in Dutch, Web, Branded conversations, Customer service, Fashion, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Sanne Sanne is the virtual assistant of Wehkamp.

Anna a chatbot / virtual assistant representing IKEA

by Artificial Solutions since Oct 2006 in Polish, Web, Branded conversations, Customer service, Facial expressions, Home & living, Sales, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Anna Anna is IKEA's virtual assistant. Anna answers questions about IKEA products, prices, sizes, delivery, spare-parts, opening hours etc. and opens related pages in a browser window. Furthermore, Anna knows when your local IKEA restaurant is open and what they serve for lunch! She also answers simple but personal questions like 'what's your name?' On top, she shows emotions, for example if she couldn't find information you are looking for.

Dunkan a chatbot / virtual agent representing Improve Skills

     by Synthetix since Oct 2006 in English, Web, Branded conversations, Career & education, Customer service, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Dunkan People looking for careers in food and drink manufacturing can now get information on jobs and training at the click of a button, following the launch of a virtual careers adviser supplied by Synthetix built on SmartAgent technology. This is the fourth SmartAgent in the sector and the third skills council benefiting from Synthetix solutions.

'Dunkan', a gingerbread man with a difference, has been developed by Synthetix in association with Improve, the food and drink sector skills council, and is accessible through the organisation's website. The animated character has been designed to make it easier to learn about different job opportunities and qualifications within the sector.

Messenger Saldo Bot a chatbot representing ABN AMRO

     by BITLIBRE since Sep 2006 in Dutch, Live Messenger, Branded conversations, Customer service, Finance & legal, Text recognition, Faceless, Commercial
chatbot, chatterbot, conversational agent, virtual agent Messenger Saldo Bot Buddy for the Dutch bank ABN AMRO. Their virtual employee is linked to the ABN AMRO's database. Customers can check very quick and easily their account balances. After typing the word 'saldo' (Dutch for balance) + the last four digits of the bank account number, the balance is displayed. Clients can add the instant messaging buddy to their contact list on Windows Live Messenger.

Anna a chatbot / virtual assistant representing IKEA

by Artificial Solutions since Jul 2006 in Japanese, Web, Branded conversations, Customer service, Facial expressions, Home & living, Sales, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Anna Anna is IKEA's virtual assistant. Anna answers questions about IKEA products, prices, sizes, delivery, spare-parts, opening hours etc. and opens related pages in a browser window. Furthermore, Anna knows when your local IKEA restaurant is open and what they serve for lunch! She also answers simple but personal questions like 'what's your name?' On top, she shows emotions, for example if she couldn't find information you are looking for.

Anna a chatbot / virtual assistant representing IKEA

by Artificial Solutions since Jul 2006 in English, Web, Branded conversations, Customer service, Facial expressions, Home & living, Sales, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Anna Anna is IKEA's virtual assistant. Anna answers questions about IKEA products, prices, sizes, delivery, spare-parts, opening hours etc. and opens related pages in a browser window. Furthermore, Anna knows when your local IKEA restaurant is open and what they serve for lunch! She also answers simple but personal questions like 'what's your name?' On top, she shows emotions, for example if she couldn't find information you are looking for.
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