Knowledge management Chatbots

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Knowledge management - To acquire information from employees through natural language interaction

Iris a chatbot representing ANWB

by The Selfservice Company since Nov 2012 in Dutch, Web, Campaign, Customer service, Finance & legal, Knowledge management, Market research, Text recognition, Text synthesis, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Iris Iris is the virtual assistant of ANWB. Members of ANWB can ask her questions about Insurances, Breakdown services and Membership 24 hours a day. Iris is the online guide for ANWB members on their journey through the website. She helps members find their way to the secured environments ‘Mijn ANWB’ & ‘Mijn Verzekeringen’ to take care of everything online.

Protected Lexee a chatbot / virtual assistant representing Angel.com

     by Angel since Oct 2012 in English, Finance & legal, Knowledge management, Mobility, Sales, Speech recognition, Speech synthesis, Text recognition, Text synthesis, Faceless, Commercial
chatbot, chatterbot, conversational agent, virtual agent Lexee Lexee for Salesforce is an iPhone based voice assistant that enables users to conversationally interact with the Lexee bot to ask questions such as, "How is my pipeline looking like," "How many deals have been closed?" "Where do I stand on my quota," Etc. The App will be available on the Apple App Store by end of October, 2012.

Vera a chatbot / virtual assistant representing Randstad

by The Selfservice Company since Oct 2012 in Dutch, Web, Branded conversations, Campaign, Career & education, Customer service, Facial expressions, Knowledge management, Market research, Sales, Text recognition, Text synthesis, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Vera Vera is the virtual employee of Randstad. Randstad is one of the largest companies in the recruitment industry. Vera helps you to log in to the portal "My Randstad'.
After the user has logged Vera helps with:
submit payslips
call in sick
submit vacancies
apply for a job
holiday requests

Magda a chatbot representing Towarzystwa Ubezpieczeń Link4

by Stanusch Technologies since Sep 2012 in Polish, Web, Customer service, Facial expressions, Finance & legal, Gestures, Knowledge management, Speech synthesis, Text recognition, Text synthesis, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Magda Magda is a Virtual Advisor on the Towarzystwo Ubezpieczeń Link4 website. Link4 was the first insurer in Poland to initiate the sale of motor vehicle insurance via the Internet and telephone. The direct form of sales has also gained a lot of interest among customers, thanks to which Link4 could expand its range to include home and travel insurance.

The Virtual Advisor's task is to support the Internet sales channel by providing the user with the opportunity to contact the Link4 advisor around the clock. This is possible thanks to an extensive knowledge database covering motor vehicle, property and travel insurance. Ewa can reply to questions such as: how to pay your premiums, the compensation payout process, how to extend your insurance, how to report a car sale, what can be insured when renting a property, and what to look out for when choosing an insurance company. In addition, the Virtual Advisor is equipped with the Live Chat feature.

Anna a chatbot / virtual assistant representing Municipality Sroda Wlkp

     by InteliWISE since Jul 2012 in Polish, Web, Facial expressions, Gestures, Government, Knowledge management, Text recognition, Text synthesis, Video, Commercial
chatbot, chatterbot, conversational agent, virtual agent Anna Anna is Virtual Assistant And Live Chat for eGov & Council Services in Sroda Wlkp, Poland.

Virtual Advisor for councils is a fully automated and self - learning Q&A Software

• A better, more intuitive search:
• Residents can ask a question their
own way, even making spelling
mistakes, and avoid the need to
search for the answer they seek
within the site
• Integrated with live chat

City councillors will be the first to know about citizen issues.

Answers to these questions:
? What are key obstacles in
application processes?
? What exactly did customers
ask for?
? What is missing in my Support or FAQ

Trijntje a chatbot / virtual assistant representing Spoorwegpensioenfonds

by Ecreation since Jun 2012 in Dutch, Twitter, Branded conversations, Customer service, Finance & legal, Knowledge management, Speech synthesis, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Trijntje Spoorwegpensioenfonds, was looking for new possibillities to expand their personal services. They chose to deploy a custom built chatbot on their website. This way they are able to respond 24/7 to visitors looking for information. Trijntje answers all possible pension-related questions and if requested she can open webpages and documents. By integrating ReadSpeaker technology the answers can be pronounced. This way all information is also accessible for people with a visual impairment.

Phoebe a chatbot / virtual assistant representing Photobox

by The Selfservice Company since May 2012 in English, Web, Branded conversations, Customer service, Knowledge management, Social, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Phoebe Photobox, the leading European online photo servicing company, have chosen to work with SelfService Company, as a best in class Virtual Assistant provider, to further improve their multiple award winning website. Renowned for innovation and superb customer service, Photobox wanted to ensure that their customers had an online guide to provide immediate help for enquiries. Working with their RightNow knowledge base Phoebe is the first point of contact for all online product and service related queries.

Ana a chatbot / virtual agent representing Copa Airlines

by IntelliResponse since May 2012 in English, Web, Facebook, Customer service, Knowledge management, Text recognition, Text synthesis, Travel, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Ana Ask Ana ensures that the online customer experience delivered by Copa Airlines is both enjoyable and rewarding, enabling customers and visitors to http://www.copa.com to type in a question using everyday natural language.

Users get a single, accurate and approved answer to their questions, the very first time, along with a short list of helpful, related questions. Users also have the ability to view a dynamic list of the top ten questions based on previous question patterns.

PeTE a chatbot / virtual assistant representing AT&T

     by InteliWISE since May 2012 in English, Web, Animals & aliens, Branded conversations, Customer service, Knowledge management, Telecoms & utilities, Text recognition, Text synthesis, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent PeTE The PeTE, a truly helpful Virtual Assistant for the newly developed AT&T corporation.

The PTE at AT&T provides business customers exclusive access to sample code, APIs, SDKs and technical documentation for building mobile productivity solutions for enterprises of all sizes.

PeTE from InteliWISE.com is helping customers with intent - recognition search and customer - engagement triggers. It has like a cool avatar too - The Parrot.

Magda a chatbot / virtual assistant representing Powiatowy Urząd Pracy w Świdnicy

by Stanusch Technologies since Apr 2012 in Polish, Web, Facial expressions, Gestures, Government, Knowledge management, Speech synthesis, Text recognition, Text synthesis, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Magda Magda is a Virtual Advisor to the District Labor Office in Świdnica. She gladly provides answers to issues related to unemployment and simplifies finding new job offers, trainings and internships. The advisor also helps with registration and provides information on grants and reimbursements supporting new enterprises and the equipping of workplaces.
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