Chatbots Archive January 2009

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Archive January 2009
chatbot, chatterbot, conversational agent, virtual agent Nora This was a pilot project and Nora is now offline.

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Nora is the virtual agent for the Customer Support at Chess Communication AS (www.chess.no).

Nora is well trained in the most frequent questions currently posed to Chess' Customer Service such as Technical support, Subscriptions and Invoices. She is good at relating questions and due to a special Safty Net there should not be one product or service she does not recognize. However, she knows her limits when it comes to specific answers, complaints and sale and she is happy to hand over to her colleagues at Chat.

Her answer is clear and direct, but feel free to test how lucky you are asking her: Do you like me?

Nora also understands some Polish and Sami language, but nevertheless, the Norwegian speaker is the one who will get the most of out of her.
chatbot, chatterbot, conversational agent, virtual agent Kim Kim is the virtual assistant of KPN. Kim answers all questions about the triple play propositions of KPN. So all questions about telephony, internet and television are answered in a very customer friendly way.

Expired E4 Skins Messenger a chatbot representing Channel 4

chatbot, chatterbot, conversational agent, virtual agent E4 Skins Messenger Every Thursday night at 10pm, when Skins goes out on E4 in the UK, Skins Messenger will bring you closer to the show than you have EVER been before. As you're watching the show, we'll fire out messages to you with loads of extra info on the action taking place on your telly box, as well as cast & crew interviews and the bonus videos you won't see on TV

London 2012 a chatbot / virtual agent representing The London Organising Committee for the Olympic Games and Paralympic Games Ltd

chatbot, chatterbot, conversational agent, virtual agent London 2012 Synthetix launched a smartAgent for the London 2012 Olympic website in early 2009. Visitors to the website can click on "? Ask a question" and are greeted by one of several virtual staff who are there to answer queries twenty-four hours a day, seven days a week. The smartAgent has been implemented to improve the customer experience and reduce the number of routine inbound enquiries via telephone and e-mail.

The smartAgent technology allows site visitors to ask natural language questions whilst also navigating them around the website. The smartAgent has a diverse set of knowledge that is growing by the day, users can ask "How can I get tickets?","How can I get a job with you?","What does your logo represent", "I want to be a volunteer" or even "What sports will take place in the main stadium?".

The Synthetix.info service is being used to analyse visitors' wants and needs by looking at the questions they ask. The use of the conversational logs and analysis allow customers to better served both online and offline. The conversation logs also ensure that the knowledge contained within the smartAgent is always up to date.

Bzz a chatbot representing SOA/AIDS Nederland

chatbot, chatterbot, conversational agent, virtual agent Bzz Bzz is the first chatbot that answers questions about alcohol, drugs and (safe) sex. Users can chat anonymously with Bzz. If you chat with Bzz, you get fast and reliable answers to questions that you might prefer not to say out loud.
chatbot, chatterbot, conversational agent, virtual agent Ewa Ewa is a virtual assistant at Wydawnictwo IPM, a publishing house website. Ewa assists the visitor in searching his owner's website and provides information about the company and its offer. She also has information on driving, leasing, car policy, selected brands and cars models.

Hi a chatbot / virtual assistant representing KPN / Hi

chatbot, chatterbot, conversational agent, virtual agent Hi On the customer service page of telco Hi you can ask all your questions to Hi's virtual assistant

CyberTy a chatbot

chatbot, chatterbot, conversational agent, virtual agent CyberTy CyberTy is an aggressive and surprising mindfile. Learning at a high rate of speed everyday. Willing chatters will soon find out what is so special about CyberTy. Just ask CyberTy any question you have and CyberTy will learn by interacting with you.

911pop a chatbot representing 911pop

chatbot, chatterbot, conversational agent, virtual agent 911pop This robot is a radio robot built with Incesoft iBot platform SDK for the radio website www.911pop.com. Listeners can listen to the website radio by the robot, or check the current program and talk with DJ online. It's very convenient for you to listen to the radio.
chatbot, chatterbot, conversational agent, virtual agent Asistente virtual The virtual assistant for Carrefour is capacitated to answer all and every kind of questions related to their products and services functioning as a Sales Person as well as a Customer Service Agent.
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