Chatbots directory

List of all chatbots (chatterbots, chat bot, conversational agents, virtual agents) in the World (still populating).




Anna (IKEA)

since July 2006 in English, webbot, Home & living, Customer service, Sales
chatbot, chatterbot, conversational agent, virtual agent Anna

Anna is IKEA’s virtual assistant. Anna answers questions about IKEA products, prices, sizes, delivery, spare-parts, opening hours etc. and opens related pages in a browser window. Furthermore, Anna knows when your local IKEA restaurant is open and what they serve for lunch! She also answers simple but personal questions like ‘what’s your name?’ On top, she shows emotions, for example if she couldn’t find information you are looking for.

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