Virtual agents / Chatbots
in Australia

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in Australia (still populating).

Anna a chatbot / virtual assistant representing IKEA

  by Artificial Solutions since Jul 2006 in English, webbot, Home & living, Customer service, Sales
chatbot, chatterbot, conversational agent, virtual agent Anna

Anna is IKEA’s virtual assistant. Anna answers questions about IKEA products, prices, sizes, delivery, spare-parts, opening hours etc. and opens related pages in a browser window. Furthermore, Anna knows when your local IKEA restaurant is open and what they serve for lunch! She also answers simple but personal questions like ‘what’s your name?’ On top, she shows emotions, for example if she couldn’t find information you are looking for.

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