Georgie
a chatbot / virtual assistant representing St.George Bank
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by MyCyberTwin since Sep 2010 in English, Branded conversations, Customer service, Finance & legal, Sales, Text recognition, Avatar, Commercial |
Georgie went live on St.George bank’s website in 2010, appearing on the Savings and Transaction Account pages and Online Application Form (St.George is a subsidiary of Westpac). Her role is to help customers with their accounts, choosing products and provide guidance throughout the online application form.
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by MyCyberTwin since Feb 2010 in English, Web, Branded conversations, Proof of Concept, Text recognition, Animated avatar, Commercial |
Sandra was launched in 2008 to act as a concierge on the MyCyberTwin website. She is now enjoying an early retirement, but is still happy to chat about MyCyberTwin.
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by MyCyberTwin since May 2008 in English, Web, Branded conversations, Customer service, Finance & legal, Sales, Text recognition, Avatar, Commercial |
Online Assistant for National Australia Bank, a $5 billion profit bank ranked by Forbes as one of the top 25 in the world, with almost 200 million web visitors p/a. Went live in 2008 providing support in Credit Cards, Home Loans, Accounts and Internet Banking.
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by Artificial Solutions since Jul 2006 in English, Web, Branded conversations, Customer service, Facial expressions, Home & living, Sales, Text recognition, Avatar, Commercial |
Anna is IKEA's virtual assistant. Anna answers questions about IKEA products, prices, sizes, delivery, spare-parts, opening hours etc. and opens related pages in a browser window. Furthermore, Anna knows when your local IKEA restaurant is open and what they serve for lunch! She also answers simple but personal questions like 'what's your name?' On top, she shows emotions, for example if she couldn't find information you are looking for.
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