Abi is an example of a complicated chatbot. She also has an existence in Second Life as the Avatar Abi Carver who acts as a greeter for Daden at their Second Life Office on Daden Prime. Complicated chatbot avatars like Abi Carver can be programmed to follow your visitors or wander around your areas looking for visitors to engage with and learn from. They'll also use content from web searches to respond to queries and build replies. Daden can use the same engine to drive chatbots in multiple worlds, on the web, and even on mobiles.
Additional comments by developer Daden Limited:
Daden Limited are a leading UK developer of chatbots .
Chatbots can provide your visitors with not only a different and distinctive experience, but also help them find key information quicker and help reduce the load on your human staff. Chatbots can also help you gather information about your visitors, and even help you sell. They also have significant applications in the area of e-learning and improving accessibility. Combining leading edge avatar and text-to-speech technology with our own Discourse conversational engine we can offer you and your customers a variety of new ways of interacting with your information and services, in particular:
- Scripted avatars which provide help, sales messages, news and commentary to web users
- Web based Chatbots which can engage your users in full two-way conversation and provide a natural language interface to a wide variety of applications
- Automated avatars within virtual worlds such as Second Life which can act as virtual guides, greeters and sales and information staff
Chatbots or Virtual Assistants have a proven ability to increase site "stickiness". They can be used to tell site visitors about your products and services, direct them to relevant pages and documents, and even collect information from them. The net result is more people spending more time on your site, and generating more sales. Virtual Chatbots are a cost effective way of differentiating your web site. Here are some of the results delivered by chatbots deployed on real business web sites:
-Click-throughs increase by over 60%
-Sales increase by over 30%.
-Revenues increased by £6,000 a month
-62% of visitors converted to registrants
-Site traffic lifted and sustained by 200%
-An increase in trust
-An increase in usability
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