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English description:
Rosa is the virtual assistant of fundbank Robeco Direct, part of the Rabobank Group. Rosa answers around 12.500 questions per month about Robeco Direct and it's products. Rosa is a virtual service and sales assistant. Rosa welcomes you on the website after your search via Google. Within the answers, there is more attention for “Would you like to be informed about:" To attract attention to the services and products of Robeco. Rosa refers to live contact on personal matters like buying and selling of stocks, mortgages and advisory questions. She sets up a direct contact via Live Chat and Call Me Now.
Dutch description:
Rosa is de virtuele medewerkster van http://www. robecodirect.nl. Rosa beantwoordt ongeveer 12.500 vragen per maand over Robeco en de producten van Robeco. Rosa is zowel een service als sales virtuele medewerker. Rosa verwelkomt je op de website na gezocht te hebben via Google. Deze begroetingen van Rosa geven direct aandacht aan meer informatie over de producten en diensten van Robeco. Rosa biedt live contact aan bij persoonlijke vragen zoals het (ver)kopen van fondsen, hypotheken en adviesvragen. Ze zet direct live contact op via Live Chat en Call Me Now.
Additional comments by developer The Selfservice Company: The Selfservice Company is de samenwerking met Robeco Direct begonnen door de bestaande "stel een vraag"optie te vervangen en te verbeteren. Hierna is dit uitgebreid met de komst van Rosa. |
| Web: | |
| Chatbot Details | |
| More information: | Rosa |
| Developer: |
The Selfservice Company is market leader in dialogue driven selfservice solutions |
| Organisation: | Robeco |
| Country: | Netherlands |
| Language: | Dutch |
| Themes: | Finance & legal |
| Features: | Text recognition, Picture |
| Application: | Customer service, Sales, Branded conversations |
| Synonym used: | Virtual Assistant |
| Started: | Jan 2008 |
| Ook al vond ik de site van Younique van Robeco erg overzichtelijk; met Rosa wordt het echt kinderspel. Ik heb eerlijk gezegd al redelijk wat persoonlijke vragen gesteld maar ze blijft me aardig vinden |
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