Guten Abend! Ich bin Stella, Ihre Informationsassistentin bei der Staats- und Universitätsbibliothek Hamburg. Kann ich Ihnen helfen, sich bei uns zurechtzufinden?
Additional comments by developer Novomind:
Many students dread searching for materials in the university library. Selected keywords fail to generate results and the catalog search is complex and confusing. To make life easier for its students, Hamburg’s State and University Library has provided an online adviser to assist users: Stella. The digital site librarian supports users searching for literature, informs them of available materials and helps them navigate the site and the archive. The intelligence behind the wraith-like assistant, who is able to communicate with visitors in everyday language, was provided by kiwi interaktive medien, using technology developed by the Hamburg-based software provider, novomind AG.
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