|
English description: Lotte helps customers buying their mobile prepaid vouchers online.
Lotte is een van de eerste virtuele medewerkers van The Selfservice Company. Lotte beantwoord alle vragen van bezoekers van www.opwaarderen.nl. Additional comments by developer The Selfservice Company:
The Selfservice Company heeft voor haar nieuwe klant Alphacomm een innovatief selfserviceconcept ontwikkeld. Sinds een week is virtuele assistente Lotte in gebruik genomen op de site opwaarderen.nl en op de sites van diverse telecompartners van Alphacomm Prepaid Services. Lotte beantwoordt alle vragen over het online kopen van prepaid beltegoed.
Huub Sparnaay, CEO van Alphacomm: “We verbeteren met de komst van Lotte onze service en bieden hiermee onze klanten een laagdrempelige, snelle en leuke manier om vragen te stellen”. We verkopen vele duizenden codes per week en willen onze klanten 24 uur per dag van dienst kunnen zijn. Gezien de verwachte groei naar meer dan 50.000 codes per maand levert Lotte ook nog eens een forse besparing doordat de aanname van nieuwe support medewerkers niet meer nodig is. “
The Selfservice Company verzorgt de ontwikkeling, implementatie, onderhoud en hosting van Lotte. |
| Website: | Lotte |
| Website: | http://www.acprepaid.com/b2ccart/page.php?partner=opwaardeer&page=ex1 |
| Chatbot Details | |
| Developer: | The Selfservice Company |
| Organisation: | Alphacomm, opwaarderen.nl |
| Country: | Netherlands |
| Language: | Dutch |
| Themes: | Telecom & Utilities |
| Features: | Sales |
| Started: | April 2005 |
We will NEVER spam you, nor publish or sell your details to any third party. We hate spam, just as much as you do.
We’ll store all the details you enter on chatbots.org in our database and we maintain statistics of your visits with the sole reason to give you the best personalized service possible.
We make use of Expression Engine, one of the largest weblog publication systems in the world. US President Barack Obama has used it for WhiteHouse.gov. Our system makes use of a MySQL database.
If you are a chatbots.org member, you can access your personal data through your account panel after you login. Additionally, your statistics (number of visits, numbers of reactions, duration of your visits etcetera) will be accessible to you in the future. If you are a guest, please contact Erwin van Lun, founder and managing director of chatbots.org,with your question.
Chatbots.org allows members to build their profile on a dedicated profile page and show it to the outside world to help them to build their reputation as a chatbot expert. Chatbots.org also allows members to turn off this option if they prefer. However, when members have written a post or a reaction, the name they’ve entered in their profile will always be shown, including a link to their profile. If people click this link, a blocked page may be shown (dependent on your preference). We will create an ‘alias’ option in the future for those members who do not want to use their real names, but we strongly believe that professionals should reveal their identity.
If you aren’t a member, your e-mail address will be necessary when you leave a comment on the site, for follow-up comments, any questions we might have about your comment (which isn’t very likely) or for direct reactions.
As a member or a guest, we probably know your e-mail address and in some situations also your telephone number or residential address details. We will NEVER spam you, nor publish or nor sell your details to any third party. We hate spam, just as much as you do.
We will use your e-mail address to notify you about new comments in a post you commented on earlier (you are able to turn this option off for eacharticle), for account settings confirmations (if you’ve changed your password, for example) or for occasional notifications on major changes in the site (typically 1-5 per year). Obviously, we’ll use your e-mail address to send you the e-mail newsletters you’ve subscribed to. We may also approach you if you’ve left some brilliant comments on the site: we might want to work with you! We will not send you product or service offerings!
We will use your telephone details after we’ve tried to contact you via e-mail and this e-mail bounced, resulted in other error messages or you simply didn’t answer for some kind of reason. If we have the impression your e-mail address doesn’t work (anymore) we might contact you via phone.
We will use your residential address details when we need to ship something to you that we can’t send by email. Additionally we’ll mention your address on invoices.
We have a very small team (typically max five persons) that has access to your personal data. Please contact Erwin van Lun, founder and managing director of chatbots.org, for the most recent list of the individuals who can access your data. If you have subscribed to one of our newsletters, details like name and e-mail address will be made available to our e-mail service provider for single usage.
We´ll do all that we reasonably can to protect your data. Reasonable as we are not a large financial international institution or a military organization. You can expect us to follow all Expression Engine security guidelines, make backups and we don´t provide passwords to other individuals.
Unfortunately third parties try to destroy the web by putting comment spam (comments placed by robots, with links to dubious websites) onto websites and thus also on chatbots.org. We’ll do everything we can to avoid comment spam whilst also avoiding barriers for people to react (making reactions too secure or too complex will kill the dynamics of the site). It´s all about balance. Comment spammers don’t have access to your e-mail address. You can always unsubscribe to notifications on specific postings.
Please contact Erwin van Lun, founder and managing director of Chatbots.org, if you have any additional questions.
| All Chatbots RSS Feed |
Follow Chatbots |
how do you get him to yalk to you? he wont talk to me i ahve …
Hello None Robot’s ever come online Why?? Any NEW ones that come online all the time? …
Doesn’t work
Hi, I wonder whether you are familiar with Justine Cassel’s work, if not, I highly recommend …
Thanks Ekim! Thanks for registering. Have you seen that your blog items and tweets do appear …
They use Nuance (http://www.nuance.com/) for speech recognition, Erwin.
ps don’t forget to register. Love to know more about your background.
Thanks Samuel for your clarification! Do you know by incidence which outside service they use? <bq>We …
AI forum hosted by Chatbots.org
Futurist and author, Erwin Van Lun, founder of chatbots.org, is your man! Tell me why.
The Team (read about the community) |
Featured Members |
Statistics
|