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Chatbots directory

Overview of all Chatbots (Chatterbots, virtual agents) classified by customer_service(still populating). For fun, functional or exciting chat conversations.




Ewa (Beyond)

since December 2009 in Polish, webbot, Telecom & Utilities, Customer service, Marketing & Sales
chatbot, chatterbot, conversational agent, virtual agent Ewa English summary:

Ewa is an assistant at Beyond.  Their DataCenter is the most advanced high-tech server room in Poland and one of the most rapidly developing server rooms in the country. Ewa has extensive knowledge about the company.  She gives basic information about Beyond, she knows a lot about work in Beyond and presents company’s offer. Ewa can even tell you how the fire system of the company works.  If you want to contact Beyond or you have specific issues Ewa opens a contact form for you or provides direct contact numbers.

link • Experience (4) • Share this • Forward • Tweet this • chatbot (chatterbot, virtual agent) details (in Polish)

Marina (Comunidad Marín)

since December 2009 in Spanish, webbot, Culture, Customer service
chatbot, chatterbot, conversational agent, virtual agent Marina English summary:

Marina is the Customer Service agent of Comunidad Marín, a services portal for members of Marín College’s community. She feature BotGenes’ most advanced Spanish spoken Artificial Intelligence brain, the BG200K, capable of providing responses to hundred of thousand of Spanish sentences.

Marina can help visitors to understand what is Comunidad Marín about, provide some guidelines for publishing goods and services, and do simple searches within the website using Google search engine.

link • Experience (1) • Share this • Forward • Tweet this • chatbot (chatterbot, virtual agent) details (in Spanish)

Alex (Lincolnshire County Council)

since November 2009 in English, webbot, Health & care, Customer service
chatbot, chatterbot, conversational agent, virtual agent Alex English summary:

Lincolnshire County Council has launched a new online customer service system provided by Synthetix. If citizens want answers on children’s services any time, any place then they “Ask Alex”. The technology is a new feature which answers questions put to a virtual person on aspects of child care. The new interface is able to answer queries, faster than any other means, resulting in an immediate response.

link • Experience (2) • Share this • Forward • Tweet this • chatbot (chatterbot, virtual agent) details (in English)

Jenny (Virgin Media)

since November 2009 in English, webbot, Travel, TV & E-Entertainment, Customer service
chatbot, chatterbot, conversational agent, virtual agent Jenny English summary:

You can ask Jenny any questions about Virgin Media Services or ask her for assistance if you need help with browsing through the website.  Jenny’s face is animated and changes with her mood. Her face is a virtual copy of a real Virgin Media customer service agent.

link • Experience (3) • Share this • Forward • Tweet this • chatbot (chatterbot, virtual agent) details (in English)

Sabine

since September 2009 in German, TV & E-Entertainment, Customer service, Campaign, Knowledge_management, Marketing & Sales
chatbot, chatterbot, conversational agent, virtual agent Sabine English summary:

Sabine is the Virtual Assistant of Reader’s Digest Germany. Sabine is the host on www.readersdigest.de and answers all questions about the products of Readers Digest.

link • Experience (3) • Share this • Forward • Tweet this • chatbot (chatterbot, virtual agent) details (in German)

Bo

since September 2009 in Dutch, webbot, Leisure, Sport, Customer service, Knowledge_management, Marketing & Sales
chatbot, chatterbot, conversational agent, virtual agent Bo English summary:

Bo is the virtual assistant of Dutch Water Dreams,  a unique, Olympic-level whitewater sports complex in Zoetermeer, everyone can experience indoor surfing, bodyboarding and the rush of whitewater. Bo knows everything about ticketing, events and all other activities.

link • Experience (2) • Share this • Forward • Tweet this • chatbot (chatterbot, virtual agent) details (in Dutch)

Anna (InPost )

since September 2009 in Polish, webbot, Mobility, Customer service
chatbot, chatterbot, conversational agent, virtual agent Anna English summary:

Anna is Inpost’s Virtual Advisor (InPost company is the first company in Poland offering postal services throughout the country via its own units). She informs clients about new service called paczkomat. Anna answers all customers’ questions about her new product: what paczkomat is, how to use it, where we can find it, how much it costs, etc.

link • Experience (0) • Share this • Forward • Tweet this • chatbot (chatterbot, virtual agent) details (in Polish)

Vera

since September 2009 in Dutch, webbot, Finance & legal, Customer service, Knowledge_management, Marketing & Sales
chatbot, chatterbot, conversational agent, virtual agent Vera English summary:

Vera is the virtual assistant of Unive. Vera anwers all questions regarding the car insurances of one of the largest insurance companies in the Netherlands.

link • Experience (0) • Share this • Forward • Tweet this • chatbot (chatterbot, virtual agent) details (in Dutch)

Andrea (Travelodge)

since September 2009 in English, webbot, Leisure, Travel, Customer service
chatbot, chatterbot, conversational agent, virtual agent Andrea English summary:

Travelodge join a long list of Travel and Tourism organisations using Synthetix smartAgent with the launch of Andrea, their virtual customer service representative. She is able to offer her help and guidance to visitors to the website. The technology has specifically been deployed to reduce the number of routine inbound customer service queries to the call centre. By achieving this Travelodge are saving a huge amount of customer service costs whilst also increasing customer satisfaction levels.

link • Experience (0) • Share this • Forward • Tweet this • chatbot (chatterbot, virtual agent) details (in English)

Dominika (BPSC)

since September 2009 in Polish, webbot, Customer service
chatbot, chatterbot, conversational agent, virtual agent Dominika English summary:

Dominika is a Virtual Assistant of BPSC (Biuro Projektowania Systemów Cyfrowych is involved in design and implementation of information systems that facilitate company management). She has basic information about the company and its offer. She has extensive knowledge about ERP system- Impuls 5. 

link • Experience (1) • Share this • Forward • Tweet this • chatbot (chatterbot, virtual agent) details (in Polish)
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