Chatbots.org Business News
News about the evolution of conversational agents, virtual agents, chatterbots, brand agents, whatever terminology you prefer. Discover our latest listing of professional chatbot/virtual agent developers
Award Recognizes IntelliResponse’s Commitment to Both Product Innovation and Its Customers
IntelliResponse Systems, the leading provider of virtual agent technology solutions that drive profitable online conversations for hundreds of organizations worldwide, is pleased to announce that the IntelliResponse Virtual Agent solution has been recognized by KMWorld as a Trend-Setting Product for 2012.
Read more about: IntelliResponse Virtual Agent Solution Named to KMWorld’s Trend-Setting Products of 2012
Consumers can now talk, touch, tap, swipe and text their way to interactions with businesses on mobile devices
Expanding its award winning intelligent virtual agents (IVAs) solutions currently deployed on the websites of leading companies such as Michelin, SFR, GameFly, and Symantec, VirtuOz, Inc., the leading provider of IVAs for online marketing, sales, and support, today announced the availability of VirtuOz’ IVAs for mobile phones and tablets.
Read more about: VirtuOz Goes Mobile with Launch of Virtual Agents for Mobile Phones and Tablets
Chatbots.org is investigating Crowd Funding. This is another cool example.
We have started to work on Crowd Funding: an excellent opportunity for believers in Chatbots.org and for all people working on the website. Never heard of Crowd Funding before? Check out this nice example:
Read more about: Largest Crowd Funded product in the world
MyCyberTwin CEO and co-founder Liesl Capper-Beilby recognised at 2012 iAwards
Liesl Capper-Beilby, CEO and co-founder of MyCyberTwin – the world leading innovator of Artificial Intelligence virtual agents – was named ICT Woman of the Year as part of the 2012 iAwards. These awards are given each year to an inspiring ICT woman who has made distinguished contributions to the ICT industry, an industry in which women are still disproportionately underrepresented.
Read more about: MyCyberTwin CEO and Co-Founder Liesl Capper-Beilby Named 2012 iAwards ICT Woman of the Year
Kaspersky recognized for delivering next generation sales and support customer experience
VirtuOz, Inc., the leading provider of intelligent virtual agents (IVAs) for online marketing, sales, and support, today announced that Kaspersky Lab has been named a Constellation Research SuperNova Awards semi-finalist for its groundbreaking use of Lena, an IVA powered by VirtuOz.
Read more about: Kaspersky Lab Named Semi-finalist in Coveted SuperNova Awards for Lena, an IVA Powered by VirtuOz
The mobile revolution has changed customer expectations.
There is little doubt that the mobile revolution has changed consumer expectations. According to a recent study by Clickfox on mobile customer service, over 78% of consumers use mobile apps for customer service purposes such as billing, account status/updates and interactive chat. And the estimated 8 billion handheld devices in use over the next few years is nothing short of a clarion call for financial services, telecommunications, and other companies to stake their mobile CRM claim. That means that to stay on top, enterprises need to provide personalisation, accessibility, and superior service both on and offline to create a meaningful and cohesive customer experience.
Read more about: What is the State of Your Mobile CRM Strategy?
Company recognized for delivering a next generation relationship management solution
VirtuOz, Inc., the leading provider of intelligent virtual agents (IVAs) for online marketing, sales, and support, today announced they won a Gold Stevie® Award in the 7th annual American Business AwardsSM in the relationship management category. In addition, the company was awarded the People’s Choice Award, which was determined by 98,000 public votes.
Read more about: VirtuOz Wins a Gold Stevie® Award and Selected for People’s Choice Award
Companies Realize a 10 Percent Increase in CSAT by Integrating Virtual Agents With Live Chat
VirtuOz, Inc., the leading provider of intelligent virtual agents (IVAs) for online marketing, sales and support, today announced availability of a packaged integration with Moxie Software’s Chat Spaces™, for both sales and services. The integrated solution delivers a next generation customer experience that meets the needs of today’s digital-savvy customers, who increasingly dictate when, where and how they want to engage with a company.
Read more about: VirtuOz Announces Availability of Packaged Integration with Moxie Software’s Chat Spaces
If you like Angry Birds now you can play it on your #SmartTV
Disruptive technology developers from the Nordics have done it again; this time it is the Finnish based company Rovio who, with their success app “Angry Birds”, has teamed up with Samsung to launch the game on Smart-TV. Without remote control or touch interface you will be able to catapult birds and destroy the vicious green pigs just by using gestures. Wouldn’t it be cool if you could talk to the birds as well?
Read more about: How to smash a pig from the comfort of your sofa
Natural language speech interface could help wheelchair users #NLI #Disability
These days we can control the key functions of a smartphone, TV or even automobile by voice. Clearly, voice control is a cool feature that will soon be commonplace on a broad range of consumer devices. For disabled people, however, assistive technologies like voice control are not just cool but an essential way to help make their lives better.
Read more about: Disability is no joke