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The Spanish company Adele Robots has launched a new project on Kickstarter, Fiona. Fiona creates a world where your electronics are an extension of your senses. The technology beyond Fiona is the platform with the same name (http://www.sparkingtogether.com).

Only 20 years ago, the internet was opened to the public. Being the greatest innovation since the invention of the book press, it has revolutionized the world. However, the revolution has just begun. In 2043, computers will speak the language of humans. They will no longer look like machines, but like real humans, the most natural interface ever introduced. These virtual humans will live in the cloud, not restricted to any ‘device’. They will express emotions like humans, speak our language, even dialects, and understand our — often local — gestures. These AI characters will appear on floating, transparent camera screens, which will be as cheap as plastic bags today, and spread in all parts of the world, including the now developing countries. Their incarnation, the humanoid robots, will assist us with many physical tasks. We’ll work a lot less, maximum 15 hours per week, allowing us to focus on our core competence: being human

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Research conducted by Ecole hôtelière de Lausanne (EHL) monitored what happened when a virtual agent was introduced to the website of it restaurant ‘Berceau des Sens’. We developed ‘Laura’ with the help of a computer service company named Askom. Laura is able to answer frequently asked questions, such as on menus and prices, making bookings, restaurant location, and opening hours; together with some more tricky queries, such as on children’s or special menus, and parking and Wi-Fi availability.

Since 2004 Creative Virtual has been helping financial institutions—both large and small—implement self-service customer support solutions, and today works with organisations such as HSBC, E*TRADE, NIBC Direct, Lloyds Banking Group and Allianz to reduce costs and improve the customer experience.

Creative Virtual, a leader in self-service customer experience management solutions for global enterprises, announced recently that its V-Person and V-Portal products were positively reviewed by the Patricia Seybold Group as go-to solutions for enterprises looking to improve customer satisfaction and secure brand loyalty.

Specifically, the report cites Creative Virtual’s recently launched V-Portal knowledge management system as its most significant strength and differentiator in the industry.

Are you creating a chatbot or virtual assistant?  Do you want to integrate an artificial intelligence character into a game, virtual world, website or mobile app? Have you ever wanted to create your own totally unique custom bot character, as smart as Siri, Jeannie, ALICE or Mitsuku, but with a completely different personality? Where do you start?
The ALICE A.I. Foundation has released a totally new AIML Superbot Development Kit, making it easier than ever to create custom chatbots and mobile virtual assistants. Based on the popular AIML (Artificial Intelligence Markup Language) standard, the Superbot provides a pathway to rapidly building your bot’s knowledge base. The character you create can be run on a variety of AIML platforms including Pandorabots.

IntelliResponse Systems, the leading provider of virtual agent technology solutions for the enterprise, is pleased to announce the addition of its 150th enterprise customer, bringing the total number of customer-facing deployments of IntelliResponse Virtual Agents to more than 365.

At this point you’ve probably seen the job listing that Apple posted asking for writers for Siri. Though it was posted early in January and noticed by MIT Technology Review a few days back, the Internet picked yesterday to post dozens of stories about it.

More on http://thenextweb.com/apple/2013/01/18/more-than-human-why-does-apple-need-writers-for-siri/

Creative Virtual is one of the world’s leading suppliers of online natural language processing systems for self-help and customer services.

The technical team is growing to accommodate the accelerating global expansion and portfolio development in which it is currently engaged, and currently has vacancies for four technical positions.

An example by Creative Virtual to escalate a conversation with a virtual assistant to a live chat agent.