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Front End Integration news
inbenta Mobile Assistant: Siri for companies
 | by Julio Prada on 6 months, 4 weeks ago in Applications, Front End Integration, Business News |
Summary: Inbenta unveils a revolutionary virtual assistant for smartphones and tablets.
Inbenta unveils a revolutionary virtual assistant for smartphones and tablets.
Read more about: inbenta Mobile Assistant: Siri for companies
VirtuOz Offers Most Contextually Aware VA Solution with Launch of the First VA for Facebook Messages
 | by Aimee Quemuel on 8 months ago in Applications, User Client Technology, Front End Integration, Business News |
Summary: Consumers can seamlessly traverse between social, mobile and Web without having to restate their business issue
VirtuOz, Inc., the leading provider of IVAs for online marketing, sales, and support, today announced the availability of VirtuOz’ IVAs for Facebook Messages. With this latest release, VirtuOz now offers enterprises the most contextually aware virtual agent solution that can deliver a consistent, cross-channel customer experience as consumers move from social to mobile to Web.
Creative Virtual Brings Google Search Functionality to Their Virtual Assistants
 | by Mandy Reed on 1 year, 7 months ago in Applications, Front End Integration, Business News |
Summary: Creative Virtual has integrated Google search functionality with their V-Person solutions.
Creative Virtual Ltd has taken web self-service to the next level for two more customers with their recent integration of Google search functionality with the V-Person™ (virtual agent) solutions deployed on the Milton Keynes Council and Renault UK websites.
Milton Keynes Council’s) online virtual assistant Shak now has the added power of Google search. When a user asks a question or enters a keyword, Shak searches both the V-Person knowledgebase and the Milton Keynes Council website for matches. Results of the site search are displayed in the ‘Google Search Results’ tab and, when no matches are found in the virtual assistant knowledgebase, in a page loaded in the background. This integration means that visitors to the Council’s website are now able to find the answers to all their queries with the ease of one user friendly interface.
Learn more about Milton Keynes Council’s most recent updates to ‘Ask Shak’
Read more about: Creative Virtual Brings Google Search Functionality to Their Virtual Assistants
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