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NLI Virtual Assistants – Self Help to Customer Service Staff
 | by Trude Fossum on 1 week, 6 days ago in Agent's Processing, Learning, Business News |
Summary: To whom does the service agent turn to when he or she needs help in resolving a question?
Online Virtual AssistantsVirtual Assistants increasingly becoming the first point of contact for users who need help from customer service. However, sometimes it is inevitable that a real customer service agent steps in and deals with the customer query. And here comes the twist; to whom does the service agent turn to when he or she needs help in resolving a question? To a virtual assistant of course!
Read more about: NLI Virtual Assistants – Self Help to Customer Service Staff
Chatbots take the Visual Intelligence Turing test
 | by Karolina Kuligowska on 3 months, 2 weeks ago in Agent's Processing, Learning, Research News |
Summary: Chat bots visual recognition skills are tested by visual Turing test
Look carefully at the scene presented on the picture below:
If somebody asked you a question: “Where is the coffee cup?”, you could give a simple answer: “on the mat’. But you could also say “to the left of the lamp” as well as “on the table”. All those answers are correct, although they require several subjective and nuanced judgements which we - humans - do intuitively. What about chatbots?
Read more about: Chatbots take the Visual Intelligence Turing test
Emotive computers experience virtual remorse
| by Karolina Kuligowska on 9 months, 3 weeks ago in Agent's Processing, Emotion, Learning, Research News |
Summary: Basing on "regret" algorythm, computers are able to optimize experienced emotions.
Researchers from Blavatnik School of Computer Science at Tel Aviv University led by Professor Yishay Mansour are developing artificial intelligence algorithm in order to equip machines with human emotions. According to this algorithm based on machine learning, the computer programs are taught a sense of “regret” and how to “feel sorry” for their mistakes.
Read more about: Emotive computers experience virtual remorse
My Personal Experience With Simon The Robot
 | by Erwin Van Lun on 1 year, 6 months ago in Agent's Processing, Learning, Business News |
Summary: My personal experience with Simon, the Learning Robot
During the AAAI conference I discovered scientists of the Socially Intelligent Machines research lab from the Georgia Institute of Technology working enthusiastically on Simon, the robot which we previously have covered at Chatbots.org.
Here’s a video of my personal experience:
Read more about: My Personal Experience With Simon The Robot
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