Agent's perception of humans news

Do you ever ask yourself if you are going to need an umbrella today? Or: ‘Where can I get a green tea latte’? Or: ‘What’s up this weekend’? With a new free iPhone 3GS app Siri, you simply ask these questions by talking to your phone. Your question will be interpreted and displayed and suggestions will follow immediately. Very, very cool.

And when you feel like travelling this weekend, you can just continue your questions after ‘what’s up this weekend?’ by asking: ‘How about San Francisco?’, as if you would speak to a real person. Sire will recognize that you’re still interested in something to do for the weekend as it’s context sensitive.

Awesome! Also check out review below the fold showing more examples of how you can use

Read more about: Siri: virtual assistant for iPhone 3GS

eGain Communications has just released Assistant 5.0, a conversational agent that can help Web site visitors search, solve problems and purchase items via typed exchanges in conversational English.

The company says the new virtual agent learns faster and more efficiently than its predecessors, automatically converting existing knowledge—typically in the form of FAQs—into the “cases” in its knowledge base with a claimed success rate of 90%, nearly double the previous rate. The company explains that a case is a set of questions such as “Do you accept credit cards?” “Which credit cards do you take?”, for which there is a unique answer, such as “We accept VISA, MasterCard and American Express.”

Read more about: eGain releases assistant 5.0

Recent research on context-aware computing, such as avatars, has shown many benefits for businesses. According to Virtuoz vice president Mark Gaydos there are 4 ways how avatar virtual agents can help companies (from allbusiness.com)

With James Cameron’s highly anticipated sci-fi movie Avatar opening this weekend, we had to find out if avatars can help businesses in the real world as much as they help humans in fictitious alien worlds.

Unlike the 10-foot tall blue avatars in Cameron’s movie, Web site avatars aren’t science fiction; they’re “real” virtual agents that provide customer service worldwide. These self-service software applications (which can appear as an animation or a picture of a real person) are intelligent, engaging personalities that help Internet customers find solutions faster and more efficiently.

The Michelin Man avatar, for example, not only answers questions about Michelin tires, but can also engage in conversations about how old he is and whether he has a girlfriend.

Read more about: 4 Ways how avatar virtual agents can help companies

Ever realized that not only humans are culturally bounded, but virtual agents as well? Practices that are completely accepted in some cultures would totally be rejected by other cultures. Even when they are part of so-called viral campaigns, which tend to be a little bit shocking. However, at Chatbots.org we believe learning starts with openness and sharing. So be prepared!

We’ve stumbled upon Anna and Adam, virtual agents (chatbots or virtual assistants if you prefer) of Polish company Inpost. Both Anna and Adam can be undressed if you know the codes! In fact, for non-Polish speaking people, it would come across as a code; for Polish natives it’s about answering questions about Inpost’s new service called paczkomat. They learn by interacting with Anna or Adam.

In most cultures, this kind of practice would be highly unusual for established brands like InPost. Note that Inpost is not a silly new web startup: They are the first company in Poland offering postal services throughout the country via its own units, represented in 200 cities of Poland via 800 Customer Service Points. Inpost is part of the Integer.pl group which is listed on the Warsaw Stock Exchange. Anna was developed by a large virtual agent developer in Poland named Stanusch Technologies.

Wanna undress Anna or Adam yourself or checkout the video? Click below for the codes.

Read more about: Undress Anna (or Adam), Virtual Agents of Polish Postal Service.

AIDA is one of the latest intelligent driving virtual agents which aims to change the way we interact with our car and communicates with the driver through a small robot embedded in the dashboard. AIDA is a sociable robot, which reads the driver’s mood from facial coding and through emotion capturing and responds in a socially appropriate and informative way.

Watch video:

Read more about: Audi and MIT researchers develop Affective Intelligent Driving Agent (AIDA)

Steve Di Paola of the Simon Fraser University demonstrated a virtual agent system to Chatbots.org.  This system interprets real time emotions in input such as voice, and shows facial expressions and gestures.

During the 9th International Conference on Intelligent Virtual Agents (related to IVA Gala), Steve showed us how his parameterized facial animation system operates. His goal is to develop a system that can handle any face type, behavior, and voice to be used in games, movies and virtual agent worlds. Their current focus is on how emotions should be expressed.

In the first few minutes of the video, he demonstrated various types of faces. Steve grabbed his microphone and started talking. The avatar spoke similar to Steve and his (or her) lips were synchronized with his words. As soon as Steve raised or changed his voice, the avatar acted correspondingly, which was absolutely amazing. It widened its mouth when talking louder; it moved its eyebrow to emphasize what it was saying, and it responded to a drumming sound. Wow!

More explanation and images after break.

Read more about: Lip sync, facial expressions and gestures through real-time voice analysis

This comprehensive robot control interface relies solely on finger swipes, taps, and presses.

Watch Video:

Read more about: Walky robot responds to iPhone gestures

My-eService, a provider of knowledge management and self-service software, announced it is officially launching its new product Virtual Chat for Remedy at the WWRUG Conference in Las Vegas, Nevada on November 9, 2009.

“Virtual Chat for Remedy® (VCR) includes an animated 3D service desk agent, or virtual agent that utilizes Artificial Intelligence and integrates with existing knowledge repositories to provide quick resolve for self service users’ issues,” says Russ Tolley, VP of Business Development at my-eService. “The virtual agent uses a friendly, natural conversation engine to work with the self help user to resolve their problem. If the virtual agent can’t resolve the issue, the self service user is routed based on the issue type to the correct live chat agent. Open or closed chat sessions can be automatically turned into incidents or service requests, contributing to a seamless, ITIL best practices approach to IT Service Management.”

Read more about: Virtual Chat for Remedy

BotGenes created the BG200K “Spanish NLP Brain”, capable to handle more than 200.000 Spanish expressions including regionalisms, common typos, orthographical and grammatical mistakes.

Read more about: BotGenes creates BG200K: Spanish NLP Brain

Previously the construction of believable characters based on artificial intelligence required hand-crafting thousands of sentences - aimed at creating a high-quality chat bot brain. A few creative people took up the challenge and authored some of the best chat bots around today. Until now, the tedious and expensive process of developing and training a high-quality believable chat bot remained a significant hurdle to widespread chat bot adoption.

The new, patent-pending Pandorabots SpellBinderTM technology reduces chat bot creation time enormously. Pandorabots SpellBinder automatically learns from conversational transcripts. Nothing else on the market today can create high-quality and unique chat bot characters as quickly and efficiently as Pandorabots SpellBinder (Synthetic PErsonality Language Learning for Bot Intelligence from Natural Dialog Example Recordings).

Read more about: Pandorabots introduces SpellBinder Service