![]() | by Trude Fossum on 1 week, 6 days ago in Agent's Processing, Learning, Business News |
Summary: To whom does the service agent turn to when he or she needs help in resolving a question?
Online Virtual AssistantsVirtual Assistants increasingly becoming the first point of contact for users who need help from customer service. However, sometimes it is inevitable that a real customer service agent steps in and deals with the customer query. And here comes the twist; to whom does the service agent turn to when he or she needs help in resolving a question? To a virtual assistant of course!
Read more about: NLI Virtual Assistants – Self Help to Customer Service Staff
![]() | by Erwin Van Lun on 1 month, 1 week ago in Agent's Processing, Cognition, Research News |
Summary: Google is working on algoritms to read house number from Google Street View images,unintendently cracking Captcha

In a paper called Reading Digits in Natural Images
with Unsupervised Feature Learning researchers from Google and Stanford University reveal a new method of identifying house numbers in Google Street View.
It’s just another attempt to add a bit of AI to Googles ability to understand the world.
As a result however, this algorithm is obviously very useful for Captcha hackers as well, as I’ve announced many times before. Captchas are those annoying characters you have to re-type when you leave a comment on a forum, to get access to certain information or when you register for a website, The purpose of Captchas are to separate computers from real human beings, assuming that humans are better in complex character recogntion than computers. This will soon be something of the past.
The result: computers will be able to create new accounts, register everywhere, spam everywhere. It will also retrieve password, access email boxes and send emails on behalf of real humans. It’s an unstoppable development. The only way to stop this: collaborate worldwide and define a new internet which is suitable for consumer usage. Also, we should get rid of the idea that we should protect privacy on the internet allowing people to stuff around anonymously without the chance of getting caught, and that everything should be available for free. Nothing is for free.
This will be part of a new concept for the future world, which I will refer to as
The Utopia Manifesto
Soon more!
Read more about: The unintended Captcha Hack Algorithm of Google
![]() | by Karolina Kuligowska on 3 months, 2 weeks ago in Agent's Processing, Learning, Research News |
Summary: Chat bots visual recognition skills are tested by visual Turing test
Look carefully at the scene presented on the picture below:

If somebody asked you a question: “Where is the coffee cup?”, you could give a simple answer: “on the mat’. But you could also say “to the left of the lamp” as well as “on the table”. All those answers are correct, although they require several subjective and nuanced judgements which we - humans - do intuitively. What about chatbots?
Read more about: Chatbots take the Visual Intelligence Turing test
![]() | by Karolina Kuligowska on 6 months ago in Agent's Processing, Cognition, Research News |
Summary: Robots trained by researchers from University of Edinburgh participate in Robot Soccer World Cup
Having acquired skills of falling in synthetic love, making long-term cyber relationships, and playing pool with two hands, it’s time to take care of the artificial stamina! Recently, robots became active supporters of football and they began to play this most famous game in the world.
Read more about: Robots may see, speak and feel. Now it’s time to play robotic football!
![]() | by Karolina Kuligowska on 6 months, 3 weeks ago in Agent identity, Cultural awareness, Agent's Processing, Cognition, State of the Art, Research News |
Summary: Awareness ability of 3D interactive conversational agents
Virtual agents’ reasoning and actions are tightly connected with their awareness ability helping to relate to the environment during a conversation. Researchers invented the combination of virtual reality and artificial intelligence techniques to simulate living conversational agents being aware of themselves, the virtual world around them, and other virtual beings existing in that environment.
Read more about: Conversational agents experience self-awareness
![]() | by Karolina Kuligowska on 7 months ago in Agent identity, Personality, Agent's Processing, Emotion, Human's perception of Agent, Emotion, State of the Art, Research News |
Summary: Virtual agent that expresses its own opinions and is a sensitive listener
Virtual human Spike has its own beliefs and values. Additionally, it exhibits rude, pessimistic and confrontational behavior. Even a very cheerful person is not able to convince this virtual agent to chill out, relax or assimilate optimistic outlook. Would you like that Spike became your conversational friend?
![]() | by Karolina Kuligowska on 7 months, 1 week ago in Agent's Processing, Emotion, Research News |
Summary: Virtual characters can recognize human emotions in real-time
Researchers from Human Centered Multimedia at the University of Augsburg developed a virtual character which is capable of recognizing and displaying the emotion of a user.
Read more about: Affective listener Alfred is full of empathy for the human emotions
![]() | by Karolina Kuligowska on 7 months, 2 weeks ago in Agent's Processing, Cognition, Research News |
Summary: Robot participating in a pool play tournament is nothing strange nowadays. What about conversational agents?
During 2011 IEEE International Conference on Robotics and Automation researchers from Technical University of Munich presented a dual-armed robot capable of playing pool on a normal sized pool table.
Read more about: Need a buddy to play pool? Two-handed robot will do!
![]() | by Karolina Kuligowska on 8 months, 3 weeks ago in Agent's Processing, Relations, Research News |
Summary: Animated virtual human whose understanding of relationships adapts over time. Touch animated conversational agent
Researchers from Worcester Polytechnic Institute and Relational Agents Group at Northeastern University College of Computer and Information Science aim to develop a technology that can address the needs of isolated older adults.
Read more about: Animated Conversational Agent for long-term relationships
![]() | by Karolina Kuligowska on 9 months, 3 weeks ago in Agent's Processing, Emotion, Learning, Research News |
Summary: Basing on "regret" algorythm, computers are able to optimize experienced emotions.
Researchers from Blavatnik School of Computer Science at Tel Aviv University led by Professor Yishay Mansour are developing artificial intelligence algorithm in order to equip machines with human emotions. According to this algorithm based on machine learning, the computer programs are taught a sense of “regret” and how to “feel sorry” for their mistakes.
Read more about: Emotive computers experience virtual remorse