Chatbots by Ecreation

Vera a chatbot / virtual assistant representing Spoorwegpensioenfonds

by Ecreation since Jun 2012 in Dutch, Web, Branded conversations, Customer service, Finance & legal, Speech synthesis, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Vera Spoorwegpensioenfonds, was looking for new possibillities to expand their personal services. They chose to deploy a custom built chatbot on their website. This way they are able to respond 24/7 to visitors looking for information. Vera answers all possible pension-related questions and if requested she can open webpages and documents. By integrating ReadSpeaker technology the answers can be pronounced. This way all information is also accessible for people with a visual impairment.

Trijntje a chatbot / virtual assistant representing Spoorwegpensioenfonds

by Ecreation since Jun 2012 in Dutch, Twitter, Branded conversations, Customer service, Finance & legal, Knowledge management, Speech synthesis, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Trijntje Spoorwegpensioenfonds, was looking for new possibillities to expand their personal services. They chose to deploy a custom built chatbot on their website. This way they are able to respond 24/7 to visitors looking for information. Trijntje answers all possible pension-related questions and if requested she can open webpages and documents. By integrating ReadSpeaker technology the answers can be pronounced. This way all information is also accessible for people with a visual impairment.

Erica a chatbot representing Tandheelkunst Praktijken

by Ecreation since Jan 2012 in Dutch, Web, Body health, Customer service, Knowledge management, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Erica Chatbot Erica is the first online service employee for dental patients on: http://www.tandheelkunst.nl

She is used to answer frequently asked questions of patients and visitors on the site. She can also inform you about various dental subjects. In addition she can open requested webpages. This way, navigating on the website is natural and more fluently.

Ewa a chatbot representing Enea

by Ecreation since Dec 2011 in Polish, Web, Branded conversations, Facial expressions, Gestures, Speech synthesis, Telecoms & utilities, Text recognition, Video, Commercial
chatbot, chatterbot, conversational agent, virtual agent Ewa Ewa is a fully interactive Virtual Assistant created for ENEA, an energy supplier in Poland. Eve answers questions about the wide range of products for companies and consumers. With NBC (Navigation by Conversation), the user is automatically redirected to relevant website pages that contain more information. Although Eve is a very professional chatbot, she likes it when you give her a compliment from time to time. Eve features pre-recorded video and a real-time text-to-speech engine.

Eva a chatbot representing Action

by Ecreation since Aug 2011 in Dutch, Web, Branded conversations, Career & education, Customer service, Text recognition, Text synthesis, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Eva A chatbot was developed for Action, a Dutch distributor and retailer of household products. The chatbot, called Eva, helps website visitors to find a job at Action. Eva is linked to an advanced management system (Knowledge Management System). The administrator can add and modify the chatbots intelligence by using this system.

Expired Annoying Orange a chatbot

by Ecreation since Apr 2011 until Apr 2012 in English, Ovi, Google Talk, Live Messenger, Yahoo, Branded conversations, Campaign, Social, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Annoying Orange Acting upon instructions from R/GA London a chatbot was developed for Nokia. The chatbot, called The Annoying Orange, can be accessed through different mobile applications. The Annoying Orange is a popular character on Youtube. Nokia uses this character as a chatbot to promote the Instant Messaging services for mobile devices. Badges can be earned by chatting with the chatbot. When a user obtains a badge, he has the possiblity to share the information on Facebook. The Annoying Orange chatbot chatbot is accessible via Gtalk, Ovi chat, Windows Live Messenger and Yahoo Messenger

Floor a chatbot representing HTM

by Ecreation since Apr 2011 in Dutch, Web, Branded conversations, Customer service, Text recognition, Travel, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Floor The Dutch tramway company called HTM, operating for The Hague, launched the virtual agent Floor. Floor is implemented in the website and helps visitors when they need a traveling advice or want additional information about the HTM. The traveling advice can also, if requested, be send by mail.

Bieber Buddy a chatbot

by Ecreation since Mar 2011 in English, Live Messenger, Branded conversations, Campaign, Clone, Music & radio, Sales, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Bieber Buddy The chatbot Bieber Buddy is launched to promote Justin Bieber’s “My World Tour” in Australia. To win tickets to his concert, the Bieber Buddy possesses a daily codeword that he will only reveal for half an hour each day. Users who have added the Bieber Buddy to their Windows Live Messenger friendlist receive a notification when the daily codeword is available on weekdays between the hours of 4pm and 7pm. They address the chatbot asking: "What is today's codeword?" The chatbot will also provide a link to the competition entry page. It is also possible to enter the competition by uploading a 30 second videoclip.

Lifeguard a chatbot representing Wereld Natuur Fonds

by Ecreation since Mar 2011 in Dutch, Web, Branded conversations, Campaign, Environmental, Text recognition, Faceless, Commercial
chatbot, chatterbot, conversational agent, virtual agent Lifeguard The Lifeguard is a chatbot developed for the Dutch World Wildlife Fund (WWF). This chatbot is implemented in the Dutch social media platform Hyves. Users can add the widget to their profile to show their support for the foundation. The World Wildlife Fund uses this chatbot to increase their brand awareness and sales among their target group. The chatbot can be managed from Ecreations own Knowledge Management System. This system also provides information on the number of conversations, messages and unique users per day.

Ewa a chatbot representing Enea

by Ecreation since Mar 2011 in Polish, Web, Branded conversations, Campaign, Sales, Telecoms & utilities, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Ewa ENEA is an energy company from Poland, that wants to increase their sales in other areas of Poland. In order to achieve this, they held an exhibition in Kielcach to inform customers about Enea’s services. For this exhibition they requested a chatbot that would serve as an information booth. The chatbot Enea informed visitors about everything related to energy. The design was optimized for touchscreen. Users could choose to type a message with a keyboard or touch one of the five subjects. Touching one of the subjects would give the user the correct information.
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