Chatbots by InteliWISE

Amy a chatbot / virtual assistant representing Central Bank

     by Inteliwise since Sep 2010 in English, Web, Branded conversations, Customer service, Finance & legal, Speech synthesis, Text recognition, Video, Commercial
chatbot, chatterbot, conversational agent, virtual agent Amy The InteliWISE Contact Virtual Agent serves as a host on the Central Bank's “Contact Us” page. It answers web users' questions about the bank and helps them find essential information. In addition, the Virtual Agent is knowledgeable about the most common issues that users may have with Central Bank's products and services. The InteliWISE Contact Virtual Agent is fully integrated with the Central Bank's “Contact Us” page. The auto-complete feature enables users to interact with the Virtual Agent more intuitively. After typing in a question several suggestions come up that help the user ask their own question or one that is similar. InteliWISE Contact Virtual Agent not only answers the question but also contextually suggests topics for further discussion. The suggested topics are listed under the “Related Questions” bar on the right. The InteliWISE Contact Virtual Agent can also tell you about particular banking products. Along with the answer and the related questions list, the InteliWISE Contact Virtual Agent also informs the user that additional information is available. The user can either click the link provided by the Agent or call the given numbers.

Kasia a chatbot representing millos.pl

     by InteliWISE since Sep 2010 in Polish, Web, Branded conversations, Customer service, Speech synthesis, Text recognition, Travel, Video, Commercial
chatbot, chatterbot, conversational agent, virtual agent Kasia The aim of this project is to help the clients of the Tourist Portal find the most suitable travel offer with the use of a modern interface. The growing expectations of clients result in the need for a more ergonomic and interactive multimedia interface.

The InteliWISE Virtual Agent is the main channel of communication with clients on the Portal.

The InteliWISE Virtual Agent:

- enables travel search and helps you on every step of the booking process;
- ensures an immediate reaction to queries (milliseconds);
- understands questions in natural language;
- suggests related topics by displaying them below each answer;
- displays and reads out answers with the use of speech synthesis.

The Virtual Agent not only leads users along the search and booking process, but it also answers additional questions on details of the travel.

Wirtualna Asystentka Gruper a chatbot / virtual assistant representing gruper.pl

     by InteliWISE since Apr 2010 in Polish, Web, Branded conversations, Culture, Customer service, Sales, Speech synthesis, Text recognition, Video, Commercial
chatbot, chatterbot, conversational agent, virtual agent Wirtualna Asystentka Gruper InteliWISE Virtual Agent was installed with the purpose of increasing online sales and boosting conversions for a leading group buying portal. In the proof of concept stage, more than 16% of shoppers accepted the special offering presented by Sales Agent. This sales added on top of standard sales, and was generated purely by having added the InteliWISE Virtual Agent to shopping cart. Sales Virtual Agent proved to be able to successfully close almost 450 additional deals per month, more than 10% of all hitherto monthly deals.

Susan a chatbot / virtual assistant representing Kegel Harley Davidson

     by InteliWISE since Feb 2010 in English, Web, Mobility, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Susan This time InteliWISE challenged with a task: how to improve the website of the oldest Harley Davidson dealer in the USA. We provided an attractive, smart and bright cowgirl who not only talks with clients but also presents multimedia.

Arvato Virtual Assistant a chatbot / virtual assistant representing Arvato. Digital services

       by InteliWISE since Dec 2009 in English, Web, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Arvato Virtual Assistant Arvato digital services is a vendor of integrated service packages for the video, audio, games and IT/technology sectors. Its service chain covers everything from post production and replication to fulfillment, from distribution/supply chain management and financial services to electronic content distribution, all backed by end-to-end IT systems. Virtual Assistant helps clients to find their passwords, account numbers and other crucial information.

Expired Susan a chatbot / virtual assistant representing Vivid Jewelers

     by InteliWISE since Apr 2009 until Oct 2009 in English, Web, Branded conversations, Customer service, Fashion, Sales, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Susan If you want to buy some jewels, why not to use the help of Susan - Diamond Expert of Vivid Jewelers. She is a Virtual Product Presenter (virtual assistant), encourages product presentations and handles important questions. Susan also prompts transactions, with mimics of a real diamond & jewelery expert.

ProtectedExpired Survey Agent a chatbot / chatterbot representing PBI

       by InteliWISE since Mar 2009 until Sep 2010 in Polish, Branded conversations, Customer service, Sales, Text recognition, Video, Research
chatbot, chatterbot, conversational agent, virtual agent Survey Agent Virtual Survey Agent is used by the PBI Research Organization to verify the impact of avatar usage on research performance. Survey Agent is used in the online research process by being integrated with traditional survey forms. With interactive video that mimics the real researcher, Agent greets respondents and focuses their attention on research. Agent accompanies a user throughout the whole research process or pops up contextually when the respondent is unsure about what to do next. Agent encourages the user to continue when he stops filling in the form, supports the user's engagements in the research process; he also focuses user's attention on the given task.

Protected Isidora a chatbot / virtual assistant representing Kraft

     by InteliWISE since Mar 2009 in English, Branded conversations, Knowledge management, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Isidora Isidora is Virtual Video Agent (virtual assistant) of Kraft Foods, the largest food and beverage company headquartered in the United States. Isidora is the video - AI generation, fully interactive intelligent agent. She helps Kraft employees "leap-search" into relevant information more quickly, while helping the Kraft HR team convey important messages with the use of multimedia.

Kathy a chatbot / virtual assistant representing Polish Airlines LOT

     by InteliWISE since May 2007 in English, Web, Branded conversations, Sales, Text recognition, Travel, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Kathy Kathy is a virtual stewardess on the website of Polish Airlines LOT. Kathy answers the customers questions and presents services and products offered by LOT.
Kathy is an interactive guide supported by state-of-the-art AI technologies, with a dedicated dynamic knowledge base of more than 2,000 question options in natural language. The dialog is promoting key information related to the company and air travel.

Katarzyna a chatbot / virtual assistant representing Polskie Linie Lotnicze LOT

     by InteliWISE since May 2007 in Polish, Web, Branded conversations, Sales, Text recognition, Travel, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Katarzyna Katarzyna is a virtual stewardess on the website of Polish Airlines LOT. Katarzyna answers the customers questions and presents services and products offered by LOT.
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