Lena
a chatbot representing Kaspersky
| by VirtuOz since Jul 2010 in German, webbot, Electronics & hardware, Telecom & Utilities, Customer service, Knowledge_management, Sales |
Lena is the support Virtual Agent of Kaspersky Antivirus german website. Since the 5th of July 2010, Lena provides help to the website users by understanding their needs and assist them browsing the Support pages. She can also push informations that fits the user profile. Lena is fully integrated to an analytics tool and a engine that makes the agent learning fast, resulting accurate matching with the user expectation.
Ines
a chatbot / virtual agent representing Nespresso Club
| by Virtuoz since Apr 2010 in English, webbot, Food, Customer service |
Ines is a virtual agent of The Nespressso Club who helps members with subscribing online. In addition, you can ask her anything about the products and services offered by Nespresso, she gives you access to user information and registration at Nespresso Club and she assists you with connection issues and access to the merchant site.
Amélie
a chatbot / virtual agent representing Cnamts
| by VirtuOz since Dec 2009 in French, webbot, Government, Customer service |
ameli.fr of Cnamts (Caisse Nationale d’assurance maladie) launched in 2002 to all insured employers and health professionals. With over 5.2 million hits per month, Ameli.fr is the 3rd largest public service site in France. Since 2007, more than four million policyholders created personal accounts on the site to manage their information. With a wide range of content and applications, Ameli.fr users were having difficulty finding the right information for their specific needs. The telephone support channels were flooded with people asking for information that was already on the website. Ameli.fr implemented the VirtuOz virtual agent to provide better service and improve user navigation for policyholders.
Sarah
a chatbot / virtual agent representing PayPal
| by VirtuOz since Sep 2008 in English, webbot, Trade |
Sarah is an English speaking virtual agent of PayPal.
Léa
a chatbot / virtual agent representing PayPal
| by virtuoz since Sep 2008 in French, webbot, Trade |
Hello, I’m Léa and I’m here to answer your questions about PayPal. Even though I’d like to be a real person, I’m not. I’m programmed to answer your questions. How can I help you?
Louise
a chatbot / virtual assistant representing PayPal
| by Virtuoz since Sep 2008 in English, webbot, Trade |
Hello, I’m Louise and I’m here to answer your questions about PayPal. Even though I’d like to be a real person, I’m not. I’m programmed to answer your questions. How can I help you?
Clara
a chatbot / virtual assistant representing FNAC
| by Virtuoz since Dec 2007 in French, webbot, Customer service |
Clara is the virtual hostess of the FNAC. In France, the FNAC is one of the more important sellers of cultural products (books, records) and electronic devices (televisions, cameras, computers).
She doesn¹t speak, but smiles and moves in little video sequences.
Of course she is there to help users with membership requests, online orders, deliveries and FNAC offers. She also gives some answers on her private virtual life.
Nina
a chatbot / virtual agent representing Chegg
| by VirtuOz since Jul 2007 in English, webbot, Career & Education, Sales |
Nina is an automated chat agent for Chegg.com, an online company that helps college students save money by renting textbooks.
Béa
a chatbot / virtual assistant representing Banque Accord
| by Virtuoz since Jul 2007 in French, webbot, Finance & legal, Sales |
Béa is a virtual representative in a French bank, the Banque Accord. Béa answers the questions concerning the Banque Accord, its products and services. Béa assists the bank users during all the services accesible on the site, she guides customers on management of their personal account, and online loan transaction simulations.
Emma
a chatbot / virtual assistant representing MMA
| by Virtuoz since Apr 2007 in French, webbot, Finance & legal, Sales |
Emma is the virtual hostess of MMA, a french insurance company. Emma directs the web visitors to the right rates.
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