Virtual Agents by Virtuoz

Chloe a chatbot / virtual agent representing VirtuOz, Inc.

by VirtuOz since Nov 2011 in English, Web, Branded conversations, Proof of Concept, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Chloe Chloe is an Intelligent Virtual Agent for marketing that showcases VirtuOz's best practices for marketing agents. Whether a prospect, potential partner, investor or job seeker, Chloe is designed to answer questions about virtual agents, VirtuOz' solution and VirtuOz client's agents. In addition to answering business related questions, Chloe can also engage socially.

Emilie a chatbot representing Numericable

by Virtuoz since Jun 2011 in French, Web, Customer service, Telecoms & utilities, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Emilie Available on Numericable’s website support page, Emilie provides a high quality support experience 24/7 to Numericable’s subscribers.

Iris a chatbot / virtual agent representing Club de Créateurs de Beauté

by Virtuoz since May 2011 in French, Web, Beauty, Customer service, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Iris Iris' mission is to assist customers during their purchase process and to answer to their support issues.

Charlie a chatbot / virtual agent representing AT&T

by Virtuoz since Dec 2010 in English, Web, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Charlie Charlie is AT&T’s new customer service representative, available 24/7. She currently answers frequently asked questions about Wireless billing and payments, DSL Internet email setup and connectivity, and U-verse remote control. She is able to provide personalized assistance when a user logs into their AT&T account. Charlie is continuously expanding her range of topics and will soone be able to answer questions about Wireline/Home Phone issues.

Mr. Bibendum a chatbot / virtual agent representing Michelin

by Virtuoz since Dec 2010 in French, Web, Gestures, Mobility, Text recognition, Avatar, Amateur
chatbot, chatterbot, conversational agent, virtual agent Mr. Bibendum Michelin creates a personal and close relationship with its customer through the Michelin Man.
The agent's goal is to talk about itself but also about the history, activities and values of the group. The virtual agent is also able to guide the users through the website.

Agent Striker a chatbot / virtual agent representing IGN Entertainment, Inc.

by Virtuoz since Nov 2010 in English, Web, Branded conversations, Customer service, Knowledge management, Text recognition, TV & gaming, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Agent Striker Agent Striker is Direct2Drive's new customer service representative, available 24/7. He assists the support center by answering frequently asked questions about Direct2Drive's site and services and more. With a couple of questions, Agent Striker can help diagnose and troubleshoot issues with downloads, activations and installations. Striker then personally guides users across the Support Center and navigates them to the appropriate web page to ensure the issue is resolved.

Nathan a chatbot / virtual agent representing Symantec

by Virtuoz since Aug 2010 in English, Web, Customer service, Electronics & hardware, Text recognition, Picture, Amateur
chatbot, chatterbot, conversational agent, virtual agent Nathan The Virtual Agent (VA) is available on Symantec Consumer Support web site, on the Support home page. The Virtual Agent's mission is to assist Symantec consumers who have support issus. The Agent provides a resolution to their support issues while providing a superior user experience.

Emma a chatbot / virtual agent representing eBay

by Virtuoz since Jul 2010 in English, Web, Branded conversations, Customer service, Text recognition, Trade, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Emma Emma is eBay's automated agent available 24/7 on the Help, Customer Support and Contact Us sections of the eBay website. Her primary mission is to answer user's questions about eBay services. Emma can assist users on topics ranging from purchasing a car on eBay to becoming a Powerseller.

Protected Tax Virtual Agent a chatbot / virtual agent representing H&R Block

by Virtuoz since Jul 2010 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Faceless, Commercial
chatbot, chatterbot, conversational agent, virtual agent Tax Virtual Agent The H&R Block intelligent virtual agent is located in the Personal Answer Center in the suite H&R Block At Home oneline products. The intelligent virtual agent provides support for product related questions, assists users in retrieving information from their prior returns, and troubleshoots their technical issues. If the user's issue requires human intervention, the intelligent virutal agent will pass the user to a live agent within the same window for a seamless customer experience and the highest resolution rate.

Lena a chatbot / virtual agent representing Kaspersky

by VirtuOz since Jul 2010 in German, Web, Branded conversations, Customer service, Sales, Telecoms & utilities, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Lena Lena is the support Virtual Agent of Kaspersky Antivirus german website. Since the 5th of July 2010, Lena provides help to the website users by understanding their needs and assist them browsing the Support pages. She can also push informations that fits the user profile. Lena is fully integrated to an analytics tool and a engine that makes the agent learning fast, resulting accurate matching with the user expectation.
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