Virtual Assistants by Artificial Solutions

Protected Nathalie a chatbot / virtual assistant representing BBVA

by Artificial Solutions since Dec 2009 in Spanish, Web, Branded conversations, E-Learning, Facial expressions, Finance & legal, Gestures, Knowledge management, Text recognition, Text synthesis, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Nathalie Nathalie, developed and implemented by Artificial Solutions, is part of the Innovation Department's project to promote themselves internally amongst the BBVA staff. Her job is to answer staff members' questions regarding ongoing activities and projects, technology and general information about the department. "Nathalie's" knowledge will keep on growing following the activity of the Innovation Department and depending on the employees' need for more information. This is part of the ongoing maintenance of any VCA project implemented by Artificial Solutions.

Protected Jo@net a chatbot / virtual assistant representing Hospital Sant Joan de Deú

by Artificial Solutions since Jun 2009 in Catalan, Web, Body health, Branded conversations, Children, Customer service, Facial expressions, Gestures, Knowledge management, Text recognition, Text synthesis, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Jo@net Spain´s famous hospital Sant joan de Déu (HSJD) now has a qualified, male nurse permantely online to help parents find their way around more than 1,000 useful healthcare tips and recommendations on the hospital´s website, supplemented by the us portal , KidsHealth. You do´t have to wait long, neither wait fot them to call you back. You can just have instant qualified ansers online. Thus HSJD wanted to improve the online experience for visitors to its website and make it easierfor parents to find clear information about children´s health issues. The hospital receives many calls everyday from parents anxious about theis children´s health and Joånet is able to deal with several hundred at a time.
Offers online help 24 hours a day, 7 days a week! He speaks Catalan and Spanish and can call up quick, informed answers from a vast grossary of medical terms, symptoms and illnesses covering than 1,000 healthcare issues. Joanet is able to understand and interpret the most complex of questions to provide intelligent answers and links to additional information on resourses. Joanet is a great guy with lovely sense of humor. He is great with kids too.




Jo@net a chatbot representing Hospital Sant Joan de Deu

by Artificial Solutions since Jun 2009 in Spanish, Web, Body health, Children, Customer service, Facial expressions, Gestures, Text recognition, Text synthesis, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Jo@net Spain's famous hospital Sant joan de Déu (HSJD) now has a qualified, male nurse permantely online to help parents find their way around more than 1,000 useful healthcare tips and recommendations on the hospital´s website, supplemented by the us portal , KidsHealth. You do´t have to wait long, neither wait fot them to call you back. You can just have instant qualified ansers online. Thus HSJD wanted to improve the online experience for visitors to its website and make it easierfor parents to find clear information about children´s health issues. The hospital receives many calls everyday from parents anxious about theis children´s health and Joånet is able to deal with several hundred at a time.

Anna a chatbot / virtual assistant representing IKEA

by Artificial Solutions since Sep 2008 in English, Web, Branded conversations, Customer service, Facial expressions, Home & living, Sales, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Anna Anna is IKEAs virtual assistant. Anna answers questions about IKEA products, prices, sizes, delivery, spare-parts, opening hours etc. and opens related pages in a browser window. Furthermore, Anna knows when your local IKEA restaurant is open and what they serve for lunch! She also answers simple but personal questions like 'what's your name?' On top, she shows emotions, for example if she couldn't find information you are looking for.

Anna a chatbot / virtual assistant representing IKEA

by Artificial Solutions since May 2008 in Basque, Web, Branded conversations, Customer service, Facial expressions, Home & living, Sales, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Anna Anna is IKEAs virtual assistant. Anna answers questions about IKEA products, prices, sizes, delivery, spare-parts, opening hours etc. and opens related pages in a browser window. Furthermore, Anna knows when your local IKEA restaurant is open and what they serve for lunch! She also answers simple but personal questions like 'what's your name?' On top, she shows emotions, for example if she couldn't find information you are looking for.

Anna a chatbot / virtual assistant representing IKEA

by Artificial Solutions since Feb 2008 in Catalan, Web, Branded conversations, Customer service, Facial expressions, Home & living, Sales, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Anna Anna is IKEAs virtual assistant. Anna answers questions about IKEA products, prices, sizes, delivery, spare-parts, opening hours etc. and opens related pages in a browser window. Furthermore, Anna knows when your local IKEA restaurant is open and what they serve for lunch! She also answers simple but personal questions like 'what's your name?' On top, she shows emotions, for example if she couldn't find information you are looking for.

Anna a chatbot / virtual assistant representing IKEA

by Artificial Solutions since Aug 2005 in Spanish, Web, Branded conversations, Customer service, Facial expressions, Home & living, Sales, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Anna Anna is IKEA's virtual assistant. Anna answers questions about IKEA products, prices, sizes, delivery, spare-parts, opening hours etc. and opens related pages in a browser window. Furthermore, Anna knows when your local IKEA restaurant is open and what they serve for lunch! She also answers simple but personal questions like 'what's your name?' On top, she shows emotions, for example if she couldn't find information you are looking for. Anna speaks both Spanish, Catalan and Basque!

Expired Sara a chatbot / virtual assistant representing DKV Seguros

by Artificial Solutions since Jan 2003 until Apr 2009 in Spanish, Web, Body health, Branded conversations, Customer service, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Sara Your health care specialist Sara
At DKV Seguros Website, the Spanish daughter of the DKV (Deutsche Kranken Versicherung), Interactive Assistant Sara functions as a simultaneous host, consultant, navigator and search engine. Among her many capabilities she can, if asked, list physicians and hospitals, search for a nearby pharmacy, look up technical terms in a health encyclopaedia, work out a health plan together with the user and offer advice about the products of DKV Seguros or answer general health questions. She also assists in filling out formulas and can refer interested customers, along with the dialogue transcript and contact data via Email, to the contact centre.

Marta a chatbot / virtual assistant representing Masmovil

by Artificial Solutions since Jan 2003 in Spanish, Web, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Marta MASmóvil the new Virtual Mobile Operator in Spain focus on young and dynamic people and use the Interactive Assistant Marta on their Website to help customers with information about the service, prices and advantages as well as general navigation on the Website. Marta also has a strong and funny personality and can handover users to an operator using Agent Based Chat.

Toni a chatbot representing Discapnet

by Artificial Solutions since Jan 2000 in Spanish, Web, Body health, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Toni Visiting www.discapnet.com, you will find Toni helping visitors navigate Europe's largest Website for handicapped persons. Discapnet is a non-governmental Spanish organisation dedicated to equal opportunity for the handicapped, and belonging to the Spanish foundation for the blind ONCE. Toni knows all about rights for handicapped persons, helps with the search for employment and can give valuable tips on how and where persons with handicaps can receive assistance.

* Toni is deactivated for the time being.
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