Virtual Assistants by Inbenta

The Virtual Assistant of Allianz helps users find information and solve all kind of questions using their own words, in Natural Language.

In a particularly competitive market, the insurance company is close to customers and mediators with an innovative and highly effective system. Inbenta, company that develops and distributes specialized software for the interactive management with clients and customers, has been chosen by Allianz Seguros, company that provides insurance and financial services, to expand its customer care system. With a search tool appearance and present in all of the pages of Allianz website (www.allianz.es), Inbentas’ Solution, based in Natural Language, supplies assistance locating the necessary information about products and services offered by Allianz Seguros.

In a particularly competitive market, Allianz’ product stand out for its dynamism and adaptation to changes and new necessities experienced by individuals and companies. Increasing its insurance offer with more complete and innovative products and services also requires constant improvement on the method to approach customers and mediators in order to guide them and respond their doubts in a fast and efficient manner in every moment. “The objective in the installation of Inbenta’s Semantic Search Engine was to provide a better service to clients, agents and brokers in order to optimize calls and e-mails that were received in our Call Center” states Miquel Vaquer, Web and General Services Operation Manager of Allianz Seguros.

Clara, is the Virtual Assistant of our own company founded in 2005 in Barcelona, Inbenta, leading company specialized in Natural Language Processing and Semantic Search.

Since its creation, Inbenta has put a lot of effort into developing skills in computational linguistics, web technologies, customer service solutions, and online marketing strategies. It was through these four key competencies that their offer of services and solutions evolved over time until finally achieving the main expectations of key accounts’ website and intranet nowadays.

Clara, is the Virtual Assistant of our own company founded in 2005 in Barcelona, Inbenta, leading company specialized in Natural Language Processing and Semantic Search.

Since its creation, Inbenta has put a lot of effort into developing skills in computational linguistics, web technologies, customer service solutions, and online marketing strategies. It was through these four key competencies that their offer of services and solutions evolved over time until finally achieving the main expectations of key accounts’ website and intranet nowadays.

The Virtual Assistant of TravelClub helps users find information and solve all kind of questions using their own words, in Natural Language.

TravelClub, a travel agency and online shop for a variety of products, chose Inbenta for the implementation of its natural language solution as a search tool in their Online Help Service at their webpage. The Inbenta Semantic Search Engine, which acts as an agent in Travel Clubs customer service, is available in all of the pages of the portal, with the objective to respond all types of inquiries in order to approximate, in a simple and effective manner, the advocacy program and the catalog products to members.

The Virtual Assistant of TravelClub helps users find information and solve all kind of questions using their own words, in Natural Language.

TravelClub, a travel agency and online shop for a variety of products, chose Inbenta for the implementation of its natural language solution as a search tool in their Online Help Service at their webpage. The Inbenta Semantic Search Engine, which acts as an agent in Travel Clubs customer service, is available in all of the pages of the portal, with the objective to respond all types of inquiries in order to approximate, in a simple and effective manner, the advocacy program and the catalog products to members.

Clara, is the Virtual Assistant of our own company founded in 2005 in Barcelona, Inbenta, leading company specialized in Natural Language Processing and Semantic Search.

Since its creation, Inbenta has put a lot of effort into developing skills in computational linguistics, web technologies, customer service solutions, and online marketing strategies. It was through these four key competencies that their offer of services and solutions evolved over time until finally achieving the main expectations of key accounts’ website and intranet nowadays.

Clara, is the Virtual Assistant of our own company founded in 2005 in Barcelona, Inbenta, leading company specialized in Natural Language Processing and Semantic Search.

Since its creation, Inbenta has put a lot of effort into developing skills in computational linguistics, web technologies, customer service solutions, and online marketing strategies. It was through these four key competencies that their offer of services and solutions evolved over time until finally achieving the main expectations of key accounts’ website and intranet nowadays.

Clara, is the Virtual Assistant of our own company founded in 2005 in Barcelona, Inbenta, leading company specialized in Natural Language Processing and Semantic Search.

Since its creation, Inbenta has put a lot of effort into developing skills in computational linguistics, web technologies, customer service solutions, and online marketing strategies. It was through these four key competencies that their offer of services and solutions evolved over time until finally achieving the main expectations of key accounts’ website and intranet nowadays.

Linea Directa is an insurance company specialized in cars, motorbikes, company vehicles and home insurance. The virtual assistant was created to enhance the online channel, answer online questions to users, clients and possible clients accessing the website, providing them a useful tool to make their queries in their own words.

The Virtual Assistant of Gas Natural Fenosa helps users find information and solve all kind of questions using their own words, in Natural Language.

Gas Natural Fenosa, one of the ten largest European energy multinationals leading in vertical integration of gas and power in Spain, through the search box using Inbentas Natural Language technology, helps users who can ask questions in their own words.