Picture Chatbots

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Picture

Jess a chatbot representing Plusnet

by The Selfservice Company since Feb 2013 in English, Web, Customer service, Telecoms & utilities, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Jess Plusnet, one of the leading broadband, phone and super fast broadband service providers in the UK, already known for their award winning service, are working with SelfService Company to further enhance the online customer experience. Jess can be found in the help pages where she answers support questions about Plusnet’s services, such as phone, e-mail and broadband queries. In addition to enhancing the online experience Jess will also provide customer contact efficiencies.

Semanticizer a chatbot representing ILPS

       since Dec 2012 in English, Twitter, Education, learn & lookup, Proof of Concept, Text recognition, Text synthesis, Picture, Research
chatbot, chatterbot, conversational agent, virtual agent Semanticizer @semanticizer reads your tweet and returns the most 'common' Wikipedia concept/page it detects. @semanticizer is powered by a public webservice to extract known concepts from raw text, which is being developed at the Intelligent Systems Lab Amsterdam (University of Amsterdam).

Sabine a chatbot / virtual assistant representing NIBC Direct

by Creative Virtual since Dec 2012 in Dutch, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Sabine Found on the website of the Dutch bank NIBC Direct, Sabine is available 24/7 to answer queries about the bank's products and services. Sabine is Creative Virtual's first Dutch speaking V-Person™ system. She can be launched on the right side of the homepage where it says, "Hoe kunnen wij u helpen?"

Iris a chatbot representing ANWB

by The Selfservice Company since Nov 2012 in Dutch, Web, Campaign, Customer service, Finance & legal, Knowledge management, Market research, Text recognition, Text synthesis, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Iris Iris is the virtual assistant of ANWB. Members of ANWB can ask her questions about Insurances, Breakdown services and Membership 24 hours a day. Iris is the online guide for ANWB members on their journey through the website. She helps members find their way to the secured environments ‘Mijn ANWB’ & ‘Mijn Verzekeringen’ to take care of everything online.

Vera a chatbot / virtual assistant representing Randstad

by The Selfservice Company since Oct 2012 in Dutch, Web, Branded conversations, Campaign, Career & education, Customer service, Facial expressions, Knowledge management, Market research, Sales, Text recognition, Text synthesis, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Vera Vera is the virtual employee of Randstad. Randstad is one of the largest companies in the recruitment industry. Vera helps you to log in to the portal "My Randstad'.
After the user has logged Vera helps with:
submit payslips
call in sick
submit vacancies
apply for a job
holiday requests

Amanda a chatbot representing Anglian Water

by The Selfservice Company since Oct 2012 in English, Web, Customer service, Telecoms & utilities, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Amanda Amanda is the virtual assistant for Anglian Water, the largest water and waste water company in England and Wales by geographical area. Keen to drive operational efficiencies, but also to provide great service, Anglian Water have introduced Amanda to their website to help their customers by answering questions about their water supply, payment options, special tariffs and more. She also helps users determine the correct course of action in the case of leaks and shortages. On top of that, she offers helpful navigational support on the website. Anglian Water have also utilised our own Live Chat product to ensure that enquiries that are best dealt with by their contact centre staff have an easy seamless escalation when someone is available to handle the enquiry.

Emily a chatbot / virtual assistant representing Next IT

by Next IT since Oct 2012 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Emily Launched in October 2012, "Ask Emily" is an Intelligent Virtual Assistant created by Next IT for financial-services provider SWBC. As one of its many services to lenders, SWBC ensures that items paid for with a loan are properly insured. If a lack of coverage is detected, SWBC contacts the borrower in a lender-branded letter, presenting options for rectifying the problem.

Prior to the introduction of “Ask Emily,” borrowers were directed to either a call center or a conventional website. With their new IVA, SWBC gives lenders a competitive advantage by allowing borrowers to resolve their insurance issues on their own time, 24/7, using natural-language conversation. Emily answers any insurance-related questions borrowers may have, allowing them to quickly return their loans to good standing and helping them maintain a positive relationship with the lending institution.

Ola a chatbot / conversational agent representing City of Olsztyn

     by InteliWISE since Sep 2012 in Polish, Web, Facial expressions, Gestures, Government, Text recognition, Text synthesis, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Ola Ola is a Virtual Clerk for Municipality of Olszyn, Poland.

It's a Virtual Advisor for city council and it's web -self - service solution for modern city service.

It has:
• A better, more intuitive search than traditional city sites:
• Residents can ask a question their
own way, even making spelling
mistakes, and avoid the need to
search for the answer they seek
within the site

Ola as the Virtual Advisor can resolve
residents’ issues at a cost of less than £0.50 per enquiry Compared to £6.00+ with a call
center operator or live clerk

Ana a chatbot / virtual agent representing Copa Airlines

by IntelliResponse since May 2012 in English, Web, Facebook, Customer service, Knowledge management, Text recognition, Text synthesis, Travel, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Ana Ask Ana ensures that the online customer experience delivered by Copa Airlines is both enjoyable and rewarding, enabling customers and visitors to http://www.copa.com to type in a question using everyday natural language.

Users get a single, accurate and approved answer to their questions, the very first time, along with a short list of helpful, related questions. Users also have the ability to view a dynamic list of the top ten questions based on previous question patterns.

Fleur a chatbot / virtual assistant representing InShared

by The Selfservice Company since Apr 2012 in Dutch, Web, Branded conversations, Customer service, Facial expressions, Finance & legal, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Fleur The virtual assistant has the typical look and feel of InShared. Fleur is made of a pink drawing combined with a black and white photo. Therefore she fits really well into the website of InShared. Fleur answers all kinds of questions about products and services thoughout the website: homepage, subpages en contact page.

Next to answering questions we’ve added a few functionalities:
• Contextual faq’s are related to the customer question.
• Page related FAQ’s on the subpages give suggestions for relevant information given the webpage.
• The 5 FAQ’s on the contact page are related to the top 5 most asked questions per e-mail.
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