Wuzetka is a Virtual Advisor on W-Z sp. z o.o. website. W-Z is an importer and distributor of branded tools, machines, instrumentation, devices and equipment. They offers stock outsourcing services in the process of purchasing non-production goods as well as advice in the scope of stock control. The main task of virtual Wuzteka is to support sales channel. Based on customer answers she can direct them to the available products which meet their requirements. It’s possible thanks to the special product search engine. For example when we ask about product that we are interested in (eg. hammer) the system display a list of available products. An additional option of Wuzetka is a hint system that allows to refine ours query (eg. black rubber hammer). It’s possible to viewed this items in the products catalogs and add to the request.