The Virtual Assistant of Bel helps users find information and solve all kind of questions using their own words, in Natural Language. The Bel Group produces and markets cheese cooked or half cooked servings: Laughing Cow, Kiri, Mini Babybel, Boursin, Cheez-etc. The Bel Group has a website dedicated to consumers (games, recipes, good discounts, surveys); on this site Inbenta acts to improve customer satisfaction and customer knowledge and a lever of lead generation via traffic acquisition and improving conversion rates.
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