Alex
a chatbot / virtual agent representing Lincolnshire County Council
| by Synthetix since Nov 2009 in English, webbot, Health & care, Customer service |
Lincolnshire County Council has launched a new online customer service system provided by Synthetix. If citizens want answers on children’s services any time, any place then they “Ask Alex”. The technology is a new feature which answers questions put to a virtual person on aspects of child care. The new interface is able to answer queries, faster than any other means, resulting in an immediate response.
Asli
a chatbot / virtual agent representing Johnson&Johnson
| by Botego since Oct 2009 in Turkish, webbot, Health & care |
Answers user questions regarding o.b., a product by Johnson&Johnson.
Dumex
a chatbot / virtual agent representing Dumex
| by Incesoft since Jul 2009 in Mandarin, Live Messenger, Health & care, Customer service |
Dumex child-care expert robot (MSN robot) is mainly providing child-care services for mothers or pregnant woman. Moms just need to add a MSN robot into their MSN contact list, and talk with it just like a human being. Then moms can get answers quickly by asking the robot directly about child-care questions. Dumex child-care expert robot also provides multimedia contents in the right activity window, giving live contents to moms as “how to change baby napkin for babies?” Through communication between moms and robot, company can attract many potential customers and at the same time enhance company brand.
Maria
| by BotGenes since May 2009 in Spanish, webbot, Health & care |
María is a Spanish spoken friend to chat to over Internet while you discover your own personally traits.
She has studies of psychology and likes assisting her friends to identify their personally types. She can do that by just chatting about things she likes: movies, music, travels, literature, etc. and also by conducting a “Personality Test” based on C. Jung studies and Myer-Briggs test indicator.
Available at any time and from any place, María is warm and even funny from time to time, being a safe partner to talk to.
Freudbot
a chatbot / virtual agent representing The Centre for Psychology at Athabasca University
| by University of Athabascau since Mar 2009 in English, webbot, Health & care, Mediation, Research |
As a student you can engage in an online conversation with Freudbot, who is capable of discussing a range of personal and psychological topics.
Bzz
a chatbot / virtual agent representing SOA/AIDS Nederland, Trimbos Instituut
| by Ecreation since Jan 2009 in Dutch, Live Messenger, Health & care, Campaign |
Bzz is the first chatbot that answers questions about alcohol, drugs and (safe) sex. Users can chat anonymously with Bzz. If you chat with Bzz, you get fast and reliable answers to questions that you might prefer not to say out loud.
Kindertelefoon
a chatbot / virtual agent representing De Kindertelefoon
| by Bitlibre since Nov 2008 in Dutch, Live Messenger, Health & care |
Kids can add The Children phone (helpdesk) Agent to their buddy list. They first have to answer a couple of questions and then they can chat with a callcentre agent (real person) of The Children phone (helpdesk)
Carrie
a chatbot / virtual agent representing Mothercare
| by Transversal since Oct 2008 in English, webbot, Health & care, Customer service |
Mothercare is improving the customer experience on its website with the launch of Ask Carrie, an interactive virtual assistant. Ask Carrie delivers fast, accurate answers to queries across the Mothercare website. Customers are able to ask questions directly using the system without the need to call or email the Mothercare contact centre. Ask Carrie also ensures faster access to the wide range of parenting information and resources on the Mothercare website. By allowing customers to search using everyday language it ensures that the Mothercare website remains a primary destination for parents.
The Ask Carrie persona was created to provide an approachable and engaging figure for customers and was launched as part of the major redesign of the Mothercare website. This also includes improved online product search, a wider range of content, and bigger, brighter product images all designed to deliver an improved customer journey.
Gaia
a chatbot / virtual agent representing Benefibra, Novartis
| by Siris since Mar 2008 in Italian, webbot, Health & care |
A site and product assistant. Can work as navigation help, opening the requested pages, or answer to questions related to the product described in the site (a pharmaceutical product).
Zym
a chatbot / virtual agent representing BimbInSalute
| by Siris since Jan 2008 in Italian, webbot, Health & care |
A commercial bot that offers help on the services of the site and on its navigation. The site is related with childhood and paediatrics.
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