Chatbots directory

Ewa is an assistant at Beyond.  Their DataCenter is the most advanced high-tech server room in Poland and one of the most rapidly developing server rooms in the country. Ewa has extensive knowledge about the company.  She gives basic information about Beyond, she knows a lot about work in Beyond and presents company’s offer. Ewa can even tell you how the fire system of the company works.  If you want to contact Beyond or you have specific issues Ewa opens a contact form for you or provides direct contact numbers.

Xs4all uses chatbot functionality to answer questions on their online support site. Joost (still without an avatar image) answers all support questions. Xs4all is regarded as the best and most quality driven ISP in the Netherlands.

Frank answers all of your Verizon customer service support questions.

i8 is a web robot for Jiangsu branch of China Mobile.  China Mobile users can visit the website of Jiangsu branch and click the icon of i8 to talk with him.  Currently i8 knows about 9000 business points and can answer almost all the general questions about mobile businesses.  If there are questions i8 cannot answer, he will transfer the question to an online CSR or switch it to the forum for solvement.  i8 system technicians collect user’s questions and make analysis, then improve it to make i8 more smart and intelligent.

TEPSON is a project realized by the Institution of Robot’s Control and our company- Stanusch Technologies.  Company’s main task is to build a robot for the largest polish telecom operator. It is a research project and Stanusch Technologies is responsible for natural language processing module, face recognition and integration module with other system modules. We installed a chatterbot on a computer controlled by the robot. The chatterbot is equipped with general and specialist knowledge indicated by polish telecommunication company. The chatterbot took the form of animated face.
The aim of the project is to verify possibility of using natural language processing to communicate with a robot. Investigation of public perception and reactions of people to voice interface and dialogue system of the robot in natural conditions is essential for the project.

Synthetix successfully launched its third Virtual Agent deployment into the Utilities sector for the organisation delivering water and sewage services within the south east of England, Essex & Suffolk Water.

Visitors to www.eswater.co.uk can click on “Ask us” and are greeted by one of several smartAgents (selected at random) who are there to answer queries twenty-four hours a day, seven days a week. The smartAgent has been implemented to improve the customer experience and reduce the routine inbound enquiries to the Essex & Suffolk Water contact centre and thus saving costs.

Synthetix successfully launched its second Virtual Agent deployment into the Utilities sector for the organisation delivering water and sewage services within the north east of England, Northumbrian Water.

Visitors to www.nwl.co.uk can click on “Ask us” and are greeted by one of several smartAgents (selected at random) who are there to answer queries twenty-four hours a day, seven days a week. The smartAgent has been implemented to improve the customer experience and reduce the routine inbound enquiries to the Northumbrian Water contact centre and thus saving costs.

TIA is a VCA (Virtual Chat Agent) solution for the users of Telekom Slovenije who are looking for solutions or answers regarding their electronic communications online.

The solution will be aimed mostly at Telekom Slovenije’s residential users, as well as business public, the media and others. TIA is qualified to answer the most frequent questions, connect a question with the right website, or point the user in the right direction. Her knowledge base will be upgraded on a daily basis.

Bilge handles questions regarding products, tariffs, and tries to address problems a user might have, through a series of questions.

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