english Chatbots Directory

chatbot, chatterbot, conversational agent, virtual agent Jess Plusnet, one of the leading broadband, phone and super fast broadband service providers in the UK, already known for their award winning service, are working with SelfService Company to further enhance the online customer experience. Jess can be found in the help pages where she answers support questions about Plusnet’s services, such as phone, e-mail and broadband queries. In addition to enhancing the online experience Jess will also provide customer contact efficiencies.
chatbot, chatterbot, conversational agent, virtual agent S.U.P.E.R. S.U.P.E.R. CallMom BASIC is the next step in the evolution of artificial intelligence (AI) for mobile devices. Unlike other virtual assistants, CallMom BASIC does not rely on a remote server to process your natural language requests. The AI is built right into the app, providing a more personalized experience with greater control over your private information.

CallMom BASIC utilizes the AIML S.U.P.E.R. bot, a new chatbot personality designed specifically for mobile virtual assistant applications. The bot S.U.P.E.R. (Substantial Upgrade of Previous Example Robot*) provides natural language responses to your spoken input, controls activation of device features, exchanges information with other apps and web services, and generates personality responses for ordinary conversation. S.U.P.E.R., written in AIML 2.0 (Artificial Intelligence Markup Language version 2.0), includes a persistent learning capability, so the bot can learn about your preferences and the app can provide a personalized experience.


AI on your phone
The AIML "brain" for S.U.P.E.R. resides right on your device. Some features require network connectivity, but simple chat and local device commands work even without an internet connection.

(*) The previous example robot is A.L.I.C.E.
chatbot, chatterbot, conversational agent, virtual agent Penny SelfService Company are now working with the market leader in LPG, Calor Gas, who have over 77 years experience across a wide variety of markets such as heating, catering, agriculture and transport. Calor recognised the increase in demand from customers looking to self serve and have worked with SelfService Company to deploy Penny, their new Virtual Assistant. A key consideration that lead to the decision is the valuable insights that can be drawn from the Voice of the Customer, in addition to the potential to improve online experience, reduce basket drop-out and increase up-sell opportunities.
chatbot, chatterbot, conversational agent, virtual agent Semanticizer @semanticizer reads your tweet and returns the most 'common' Wikipedia concept/page it detects. @semanticizer is powered by a public webservice to extract known concepts from raw text, which is being developed at the Intelligent Systems Lab Amsterdam (University of Amsterdam).
chatbot, chatterbot, conversational agent, virtual agent Amy Ask Amy provides 24/7 support on the TalkTalk website. She can answer questions on TV, Mobile, Broadband, Moving Home, Online Safety and much more.

Belle a chatbot / virtual agent representing Bellefit.com

chatbot, chatterbot, conversational agent, virtual agent Belle Belle is friendly virtual assistant that reaches out to customers in the very exact moment of hesitation or questions.

Belle has a modest look&feel which is not aggressive as other chats and it provides answers for the most pending questions.

With more difficult questions, it automatically escalates to live chat.

chatbot, chatterbot, conversational agent, virtual agent Lexee Lexee for Salesforce is an iPhone based voice assistant that enables users to conversationally interact with the Lexee bot to ask questions such as, "How is my pipeline looking like," "How many deals have been closed?" "Where do I stand on my quota," Etc. The App will be available on the Apple App Store by end of October, 2012.
chatbot, chatterbot, conversational agent, virtual agent CallMum Featuring Mitsuku CallMum is the UK Edition of the mobile virtual asssitant CallMom from Pandorabots. CallMum is a mobile, voice-activated personal assistant that can have a conversation, dial a number, send an email or SMS message, learn contacts, provide help with the app, search the web, open a URL in a browser, read data from web services, check battery status, give directions and find a location on the map -- all through natural language, voice commands.

CallMum features the original Mitsuku chat bot personality created by Steve Worswick
chatbot, chatterbot, conversational agent, virtual agent Amanda Amanda is the virtual assistant for Anglian Water, the largest water and waste water company in England and Wales by geographical area. Keen to drive operational efficiencies, but also to provide great service, Anglian Water have introduced Amanda to their website to help their customers by answering questions about their water supply, payment options, special tariffs and more. She also helps users determine the correct course of action in the case of leaks and shortages. On top of that, she offers helpful navigational support on the website. Anglian Water have also utilised our own Live Chat product to ensure that enquiries that are best dealt with by their contact centre staff have an easy seamless escalation when someone is available to handle the enquiry.
chatbot, chatterbot, conversational agent, virtual agent Emily Launched in October 2012, "Ask Emily" is an Intelligent Virtual Assistant created by Next IT for financial-services provider SWBC. As one of its many services to lenders, SWBC ensures that items paid for with a loan are properly insured. If a lack of coverage is detected, SWBC contacts the borrower in a lender-branded letter, presenting options for rectifying the problem.

Prior to the introduction of “Ask Emily,” borrowers were directed to either a call center or a conventional website. With their new IVA, SWBC gives lenders a competitive advantage by allowing borrowers to resolve their insurance issues on their own time, 24/7, using natural-language conversation. Emily answers any insurance-related questions borrowers may have, allowing them to quickly return their loans to good standing and helping them maintain a positive relationship with the lending institution.
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