Chatbots on Web

chatbot, chatterbot, conversational agent, virtual agent Eve Eve is a Virtual Assistant that helps people using the German electricity supplier Yello Strom’s website – answering questions and dealing with customer enquiries.

Eve is capable of holding ‘human-like’ intelligent, two-way conversations. She understands questions, responds with meaningful replies and performs related tasks such as navigating to a relevant webpage or helping visitors complete a form. Eve remembers facts, learns from the conversations and can access online information by integrating with enterprise systems.

Eve is not just a pretty face, she is also able to troubleshoot, answer complex questions, engage in an interactive dialogue and connect to enterprise systems, and these attributes mean that Eve could be considered a third generation Virtual Assistant (according to the definition by Forrester Research).

Expired Lisa a chatbot / chatterbot representing Pepsi

chatbot, chatterbot, conversational agent, virtual agent Lisa Hello, I am Lisa, virtual representative of Pepsi. If you have questions about Pepsi, our products, the website or anything Pepsi related, just ask and I will be glad to help.

George a chatbot representing Jabberwacky

chatbot, chatterbot, conversational agent, virtual agent George Jabberwacky has created a chatbot, George, who learns during the conversation. It is therefor a bot who's functions are mainly used for chitchat. The particular thing is, that it imitates the development of language. George's first dialogue was the twenty-first of April, 2003.
chatbot, chatterbot, conversational agent, virtual agent Anna Anna is IKEAs virtual assistant. Anna answers questions about IKEA products, prices, sizes, delivery, spare-parts, opening hours etc. and opens related pages in a browser window. Furthermore, Anna knows when your local IKEA restaurant is open and what they serve for lunch! She also answers simple but personal questions like 'what's your name?' On top, she shows emotions, for example if she couldn't find information you are looking for.
chatbot, chatterbot, conversational agent, virtual agent Sara Your health care specialist Sara
At DKV Seguros Website, the Spanish daughter of the DKV (Deutsche Kranken Versicherung), Interactive Assistant Sara functions as a simultaneous host, consultant, navigator and search engine. Among her many capabilities she can, if asked, list physicians and hospitals, search for a nearby pharmacy, look up technical terms in a health encyclopaedia, work out a health plan together with the user and offer advice about the products of DKV Seguros or answer general health questions. She also assists in filling out formulas and can refer interested customers, along with the dialogue transcript and contact data via Email, to the contact centre.

Erik a chatbot / virtual assistant representing The Swedish National Tax Board

chatbot, chatterbot, conversational agent, virtual agent Erik The Swedish National Tax Board: How to report my income-tax? Ask Erik!
Once a year, when private persons do their income taxes, the Swedish National Tax Board is answering a large amount of questions regarding the income-tax return and the form. During this period the Interactive Assistant Erik goes online to answer questions about private persons income-tax return. Erik has also marketed e-signatures in collaboration with more than 20 banks, and he is able to hand over technical questions, via chat, to real operators. Erik is seen as a digital co-worker amongst the employees of the Swedish National Tax Board. He has had positive media coverage (TV, radio, newspapers etc.) and he was also awarded as best internal idea at the whole Swedish National Tax Board 2003. (Erik is only online during the two months of tax declaration period)

Fuchs a chatbot representing Schwäbisch Hall

chatbot, chatterbot, conversational agent, virtual agent Fuchs A talking fox in action!
The Building and Loan Fox of Schwäbisch Hall is an integral part of the comprehensive customer support package of the largest German building and loan company. The virtual Fox is also ready for a personal chat and presents himself as a kind and caring family father.
chatbot, chatterbot, conversational agent, virtual agent Emma How to sleep comfortable? Ask Emma!
On the Website of France's No 1 Fashion Collection - La Redoute - users can seek help from the Interactive Assistant Emma when they are looking for beds, mattresses, bed sets and accessories from the online shop.
chatbot, chatterbot, conversational agent, virtual agent Ramona 3.0 Ramona conducts conversations with visitors, responding to typed questions or comments with a human face, lip-synched speech, and appropriate facial expressions. For the curious, she graciously answers questions about herself and her life story, including her burgeoning career as a virtual rock star.

Wigald Boning a chatbot representing Epson Deutschland GmbH

chatbot, chatterbot, conversational agent, virtual agent Wigald Boning FAQ Bot technology with Wigald Boning
Epson Deutschland GmbH counts to the leading suppliers of products and solutions in the area of print and digital processing and offers its customers an optimal orientation in the virtual Epson Store. As an FAQ-Bot Wigald Boning handles the usual small talk area as well as answering up to 150 questions, either via mouseclick in a structured FAQ tree or free text inputs. Inquiries that were not understand are sent, upon customer request, directly to customer service.
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