This time InteliWISE challenged with a task: how to improve the website of the oldest Harley Davidson dealer in the USA. We provided an attractive, smart and bright cowgirl who not only talks with clients but also presents multimedia.
Overview of all Chatbots (Chatterbots, virtual agents) for The web(still populating). For fun, functional or exciting chat conversations.
English summary: ameli.fr of Cnamts (Caisse Nationale d’assurance maladie) launched in 2002 to all insured employers and health professionals. With over 5.2 million hits per month, Ameli.fr is the 3rd largest public service site in France. Since 2007, more than four million policyholders created personal accounts on the site to manage their information. With a wide range of content and applications, Ameli.fr users were having difficulty finding the right information for their specific needs. The telephone support channels were flooded with people asking for information that was already on the website. Ameli.fr implemented the VirtuOz virtual agent to provide better service and improve user navigation for policyholders.
English summary: Ewa is an assistant at Beyond. Their DataCenter is the most advanced high-tech server room in Poland and one of the most rapidly developing server rooms in the country. Ewa has extensive knowledge about the company. She gives basic information about Beyond, she knows a lot about work in Beyond and presents company’s offer. Ewa can even tell you how the fire system of the company works. If you want to contact Beyond or you have specific issues Ewa opens a contact form for you or provides direct contact numbers.
English summary: Papá Noel is the Spanish version of Santa Claus.
Safe, warm, and polite, Santa’s can chat with visitors of www.ChateaConPapaNoel.com.ar around the clock. He can share season’s good wills, tell stories about his toys factory, his mouse Rudolph, etc. and of course, receive Xmas present request.
Marina is the Customer Service agent of Comunidad Marín, a services portal for members of Marín College’s community. She feature BotGenes’ most advanced Spanish spoken Artificial Intelligence brain, the BG200K, capable of providing responses to hundred of thousand of Spanish sentences.
Marina can help visitors to understand what is Comunidad Marín about, provide some guidelines for publishing goods and services, and do simple searches within the website using Google search engine.
English summary: EVA is a Virtual Travel Agent who understands customers’ travel requests and acts upon them (deferring to a human agent when in doubt). EVA communicates with you as a human travel agent would: Receives travel requests in Natural Language via Email, chat or SMS; Interacts with existing systems (GDS, CRM, etc.); Takes full responsibility for the task of travel planning, communicating with both the customer and the supervising agent as needed throughout the process.
Lincolnshire County Council has launched a new online customer service system provided by Synthetix. If citizens want answers on children’s services any time, any place then they “Ask Alex”. The technology is a new feature which answers questions put to a virtual person on aspects of child care. The new interface is able to answer queries, faster than any other means, resulting in an immediate response.
http://www.chatbots.org/platform/webbot/
Contact: Erwin van Lun, founder and managing director chatbots.org:
Sydney: +61 2 8008 4744 (GMT + 11)
Amsterdam: +31 621 567 657 (GMT + 1)
print@chatbots.org