NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Regus
a chatbot / virtual assistant representing Regus PLC
| by The Virtual Zone since Sep 2008 until Apr 2009 in English, Web, Text recognition, Faceless, Commercial |
Regus is a Virtual Assistant designed to answer questions you may have about virtual offices. Can you hire offices? Meeting rooms? Is stationery supplied? Are refreshments available for meeting rooms? In fact everything you might want to know about using virtual offices.
| by Synthetix since Sep 2008 in English, Web, Text recognition, Travel, Picture, Commercial |
How smartAgent is helping; Answering customer queries without having to phone or e-mail, reducing CRM costs, improving customer satisfaction and loyalty, providing a feedback mechanism for customer wants and needs and providing a mechanism to optimise online and offline content. Virgin Holidays is also using the Synthetix.info service to analyse visitors' wants and needs by looking at the questions they ask. The use of the conversational logs and analysis will allow Virgin Holidays to better serve both their online and offline customers. In addition, the conversation logs ensure that Valerie always has up to date information.
| by Synthetix since Sep 2008 in English, Web, Text recognition, Travel, Avatar, Commercial |
What smartAgent is hoping to achieve for Best Western; Answer customer queries without having to phone or e-mail, reduce CRM costs, improve customer satisfaction and loyalty and provide a feedback mechanism for customer wants and needs.
Louise
a chatbot / virtual assistant representing PayPal
| by Nuance since Sep 2008 until Dec 2012 in English, Web, Text recognition, Trade, Avatar, Commercial |
Hello, I'm Louise and I'm here to answer your questions about PayPal. Even though I'd like to be a real person, I'm not. I'm programmed to answer your questions. How can I help you?
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