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Chatbots by Creative Virtual

chatbot, chatterbot, conversational agent, virtual agent Find Me This V-Person™ is used internally to provide support to mortgage sales advisers across the United Kingdom. This easy-to-use system allows advisers to ask questions in natural language via a free text box or select from clickable FAQs.
chatbot, chatterbot, conversational agent, virtual agent Andrew Ask Andrew is the V-Person™ for HSBC Commercial Banking in the UK. This virtual assistant is located within the secure area of the HSBC website to assist business banking customers.
chatbot, chatterbot, conversational agent, virtual agent Terry Tablet Terry Tablet is Get Safe Online's V-Person™ and loves talking about internet security. Terry has information for business and personal users who want to browse safely on their computers, laptops, smartphones and tablets. He also offers advice to parents, online shoppers and social media users.

Terry has a built in glossary to help users better understand his answers. Terms included in this glossary are in bold font and underlined in blue. When a user hovers over one of these words, a box pops up with the definition of that term.
chatbot, chatterbot, conversational agent, virtual agent Virtual Assistant This V-Person™ is located on Moonpig's UK website to help customers with queries about products, orders and delivery. The template is branded with the company's well known logo and features a free text box as well as a list of clickable FAQs.
chatbot, chatterbot, conversational agent, virtual agent Kate resolver is a site devoted to helping people solve problems, answer questions and find out about their rights. V-Person™ Kate is available on the resolver website 24/7 to help visitors find answers to their questions on a variety of topics including credit scoring, contract terms, travel visas and consumer rights.
chatbot, chatterbot, conversational agent, virtual agent Amy Ask Amy provides 24/7 support on the TalkTalk website. She can answer questions on TV, Mobile, Broadband, Moving Home, Online Safety and much more.

Expired Sarah a chatbot / virtual assistant representing First Great Western

chatbot, chatterbot, conversational agent, virtual agent Sarah Ask Sarah, First Great Western's V-Person™, is available 24/7 to answer questions on topics including planning a journey, purchasing tickets and reserving seats. This install includes an In-Coversation Survey (ICS) designed to collect information about the usefulness of answers and saved calls and emails.

This virtual assistant has been developed and is being maintained by partners the Virtual Zone and Creative Virtual.

Expired Harriet a chatbot / virtual assistant representing Harrow Council

chatbot, chatterbot, conversational agent, virtual agent Harriet Harrow Council's Virtual Assistant, Ask Harriet, is located on the council website to answer enquiries specifically about Housing and Council Tax benefits. This V-Person™ template design is very user-friendly and allows visitors to enter their question in the free text box or chose from a list of clickable FAQs.

Expired Lucy a chatbot / virtual assistant representing Lloydspharmacy

chatbot, chatterbot, conversational agent, virtual agent Lucy Ask Lucy is Lloydspharmacy's online heathcare assistant. She is available 24/7 on the Lloydspharmacy website and can answer questions about weight loss, hair loss and even dealing with the common cold. This V-Person™ install features an animated avatar, a box for free text entries, a list of clickable FAQs and an In-Conversation survey (ICS).
chatbot, chatterbot, conversational agent, virtual agent Annie Ask Annie is available on the RSPCA website 24/7 to provide information on all main species of domestic and wild animals including information relating to general pet care, animal welfare law, animal rehoming and vet care. This V-Person™ can also help users find local vets, council, police and fire and rescue services in their area.

In addition to being available to website visitors, Ask Annie is also being used in the RSPCA’s control centre. This version of the system presents controllers with both answers designed specifically for them as well as the answers given to website users which means callers can be provided with the most appropriate and complete answer to their query.
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