Virtual agents / Chatbots
in United Kingdom

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Animated Avatar - United Kingdom

Expired Harriet a chatbot / virtual assistant representing Harrow Council

by Creative Virtual since Oct 2011 until May 2012 in English, Web, Branded conversations, Customer service, Facial expressions, Government, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Harriet Harrow Council's Virtual Assistant, Ask Harriet, is located on the council website to answer enquiries specifically about Housing and Council Tax benefits. This V-Person™ template design is very user-friendly and allows visitors to enter their question in the free text box or chose from a list of clickable FAQs.

Expired Lucy a chatbot / virtual assistant representing Lloydspharmacy

by Creative Virtual since Sep 2011 until Dec 2011 in English, Web, Body health, Branded conversations, Customer service, Facial expressions, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Lucy Ask Lucy is Lloydspharmacy's online heathcare assistant. She is available 24/7 on the Lloydspharmacy website and can answer questions about weight loss, hair loss and even dealing with the common cold. This V-Person™ install features an animated avatar, a box for free text entries, a list of clickable FAQs and an In-Conversation survey (ICS).

Annie a chatbot / virtual assistant representing RSPCA

by Creative Virtual since Jul 2011 in English, Web, Branded conversations, Facial expressions, Pets & animals, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Annie Ask Annie is available on the RSPCA website 24/7 to provide information on all main species of domestic and wild animals including information relating to general pet care, animal welfare law, animal rehoming and vet care. This V-Person™ can also help users find local vets, council, police and fire and rescue services in their area.

Olivia a chatbot / virtual assistant representing HSBC

by Creative Virtual since Mar 2011 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Olivia HSBC have launched Olivia, the newest member of their customer service team. V-Person™ Olivia will help HSBC’s customers with any questions they may have about online security and about the changes that will affect all their customers' online banking experience. The system is available 24 hours a day, 7 days a week and gathers feedback about usefulness of answers and call savings.

Hannah a chatbot / virtual assistant representing M&S Money

by Creative Virtual since Oct 2010 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Hannah Visitors to the M&S Money website are greeted by the friendly face of Hannah, their online Virtual Assistant. This V-Person™ system features an In-Conversation Survey (ICS) to help gather information about the usefulness of provided answers and call savings.

Alison a chatbot / virtual assistant representing On the Beach

by Creative Virtual since Sep 2010 in English, Web, Branded conversations, Customer service, Facial expressions, Text recognition, Travel, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Alison Located on the Contact Us page of On the Beach’s website, animated avatar Alison is available 24 hours a day to answer questions. She is an expert on beach holidays and can even give users current weather information for holiday destinations (try asking “What is the weather in Tenerife?”). The template design for this V-Person™ includes a context sensitive customer service/promotional area on the bottom right so that a variety of clickable images are displayed depending on the user input.

Rachel a chatbot / virtual assistant representing Tesco Mobile

by Creative Virtual since Sep 2010 in English, Web, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Rachel Visitors to the Tesco Mobile Help page are greeted by the friendly face of Ask Rachel, Tesco Mobile’s V-Person™. Animated Rachel, Head of Virtual Customer Service, answers questions falling under a wide range of categories including phone deals, contracts and problems. Rachel’s integrated SmallTalk also allows her to chat with users about herself giving information about her family, her pets and her birthday.

The Michelin man a chatbot representing Michelin

by Virtuoz since Jun 2010 in English, Web, Mobility, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent The Michelin man Michelin creates a personal and close relationship with its customer through the Michelin Man.
The agent's goal is to talk about its own history and also about the activities and the values of the group. The virtual agent is also able to guide users during their website visit.

Jenny a chatbot / virtual agent representing Virgin Media

by Creative Virtual since Sep 2009 in English, Web, Branded conversations, Customer service, Facial expressions, Sales, Telecoms & utilities, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Jenny Jenny, an animated avatar created to be a likeness of an actual call centre agent, provides help on the Virgin Media website for existing customers and potential new customers. The Creative Virtual team created this V-Person™ with Site Context in order to offer reliable information for both National and Cable Broadband customers.

Lisa a chatbot / virtual assistant representing University of Wolverhampton Library

by Daden since Jul 2009 in English, Web, Branded conversations, Career & education, Customer service, Facial expressions, Speech synthesis, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Lisa This chatbot is the University of Wolverhampton's Library Learning and Information Services virtual assistant.
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