Virtual agents / Chatbots
in United Kingdom

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - United Kingdom - English

Jess a chatbot representing Plusnet

by The Selfservice Company since Feb 2013 in English, Web, Customer service, Telecoms & utilities, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Jess Plusnet, one of the leading broadband, phone and super fast broadband service providers in the UK, already known for their award winning service, are working with SelfService Company to further enhance the online customer experience. Jess can be found in the help pages where she answers support questions about Plusnet’s services, such as phone, e-mail and broadband queries. In addition to enhancing the online experience Jess will also provide customer contact efficiencies.

Penny a chatbot representing Calor Gas

by The Selfservice Company since Feb 2013 in English, Web, Customer service, Telecoms & utilities, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Penny SelfService Company are now working with the market leader in LPG, Calor Gas, who have over 77 years experience across a wide variety of markets such as heating, catering, agriculture and transport. Calor recognised the increase in demand from customers looking to self serve and have worked with SelfService Company to deploy Penny, their new Virtual Assistant. A key consideration that lead to the decision is the valuable insights that can be drawn from the Voice of the Customer, in addition to the potential to improve online experience, reduce basket drop-out and increase up-sell opportunities.

Amy a chatbot / virtual assistant representing TalkTalk

by Creative Virtual since Nov 2012 in English, Web, Branded conversations, Customer service, Facial expressions, Telecoms & utilities, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Amy Ask Amy provides 24/7 support on the TalkTalk website. She can answer questions on TV, Mobile, Broadband, Moving Home, Online Safety and much more.

CallMum Featuring Mitsuku a chatbot / virtual assistant representing Pandorabots

     by Pandorabots since Oct 2012 in English, Android, Speech recognition, Speech synthesis, Text recognition, Faceless, Commercial
chatbot, chatterbot, conversational agent, virtual agent CallMum Featuring Mitsuku CallMum is the UK Edition of the mobile virtual asssitant CallMom from Pandorabots. CallMum is a mobile, voice-activated personal assistant that can have a conversation, dial a number, send an email or SMS message, learn contacts, provide help with the app, search the web, open a URL in a browser, read data from web services, check battery status, give directions and find a location on the map -- all through natural language, voice commands.

CallMum features the original Mitsuku chat bot personality created by Steve Worswick

Amanda a chatbot representing Anglian Water

by The Selfservice Company since Oct 2012 in English, Web, Customer service, Telecoms & utilities, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Amanda Amanda is the virtual assistant for Anglian Water, the largest water and waste water company in England and Wales by geographical area. Keen to drive operational efficiencies, but also to provide great service, Anglian Water have introduced Amanda to their website to help their customers by answering questions about their water supply, payment options, special tariffs and more. She also helps users determine the correct course of action in the case of leaks and shortages. On top of that, she offers helpful navigational support on the website. Anglian Water have also utilised our own Live Chat product to ensure that enquiries that are best dealt with by their contact centre staff have an easy seamless escalation when someone is available to handle the enquiry.

Mia a chatbot / virtual assistant representing Acess

     by InteliWISE since Sep 2012 in English, Web, Branded conversations, Fashion, Gesture recognition, Sales, Text recognition, Text synthesis, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Mia MIA is an InteliWISE Sales Assistant in the UK Acess store.
It has the non - disturbing interface - a Widget that slides out in the form of Tab Widget and enables shop owner to precisely target shoppers with important sales alerts like ‘free delivery’ or ‘time based discounts’ and thereby increases conversions and decreases shopping cart abandonment.

Phoebe a chatbot / virtual assistant representing Photobox

by The Selfservice Company since May 2012 in English, Web, Branded conversations, Customer service, Knowledge management, Social, Text recognition, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Phoebe Photobox, the leading European online photo servicing company, have chosen to work with SelfService Company, as a best in class Virtual Assistant provider, to further improve their multiple award winning website. Renowned for innovation and superb customer service, Photobox wanted to ensure that their customers had an online guide to provide immediate help for enquiries. Working with their RightNow knowledge base Phoebe is the first point of contact for all online product and service related queries.

Zen a chatbot representing AI-Systems

       since May 2012 in English, Web, Branded conversations, Facial expressions, Gestures, Text recognition, Text synthesis, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Zen Zen is an experimental javascript chatbot, the intention is to have her be the mascot for the whole site, all enquiries and functions of the site will be carried out through her.

Anna a chatbot / virtual assistant representing PKR

by The Selfservice Company since Mar 2012 in English, Web, Customer service, Facial expressions, Gaming, Gesture recognition, Gestures, Knowledge management, Sales, Text recognition, Text synthesis, TV & gaming, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Anna Anna is an emotionally driven, 3D Virtual Assistant which answers customer questions regarding their gaming, account and general queries. No only does Anna create empathy with accurate and emotional responses to customer questions, but she offers the customer live chat interaction should more complex queries arise. Anna has already had an immediate impact by increasing the customer experience and reduced the email and live chat contact volumes.

Jon a chatbot / virtual agent representing Morrisons

     by Synthetix since Feb 2012 in English, Web, Branded conversations, Cooking, Customer service, Gestures, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Jon Synthetix has successfully deployed another integrated Virtual Assistant solution for Morrisons supermarket.
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