Virtual agents / Chatbots
in United Kingdom

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Web - United Kingdom

Harriet a chatbot / virtual assistant representing Harrow Council

by Creative Virtual since Oct 2011 in English, Web, Branded conversations, Customer service, Facial expressions, Government, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Harriet Harrow Council's Virtual Assistant, Ask Harriet, is located on the council website to answer enquiries specifically about Housing and Council Tax benefits. This V-Person™ template design is very user-friendly and allows visitors to enter their question in the free text box or chose from a list of clickable FAQs.

Turing bot a chatbot

       by Collette Curry since Oct 2011 in English, Web, Clone, Speech synthesis, Text recognition, Avatar, Amateur
chatbot, chatterbot, conversational agent, virtual agent Turing bot Chatbot to celebrate the centenary of Alan Turing's birth in 2012.

Protected Mia a chatbot / virtual assistant representing Co-operative Banking Group

by Artificial Solutions since Oct 2011 in English, Web, Facial expressions, Finance & legal, Knowledge management, Text recognition, Text synthesis, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Mia The Co-operative implemented Mia (My Interactive Adviser), is an intelligent, humanlike virtual assistant who works alongside the real contact centre employees, instantly providing them with the correct answers to a wide range of banking and insurance questions.

Expired Lucy a chatbot / virtual assistant representing Lloydspharmacy

by Creative Virtual since Sep 2011 until Dec 2011 in English, Web, Body health, Branded conversations, Customer service, Facial expressions, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Lucy Ask Lucy is Lloydspharmacy's online heathcare assistant. She is available 24/7 on the Lloydspharmacy website and can answer questions about weight loss, hair loss and even dealing with the common cold. This V-Person™ install features an animated avatar, a box for free text entries, a list of clickable FAQs and an In-Conversation survey (ICS).

Annie a chatbot / virtual assistant representing RSPCA

by Creative Virtual since Jul 2011 in English, Web, Branded conversations, Facial expressions, Pets & animals, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Annie Ask Annie is available on the RSPCA website 24/7 to provide information on all main species of domestic and wild animals including information relating to general pet care, animal welfare law, animal rehoming and vet care. This V-Person™ can also help users find local vets, council, police and fire and rescue services in their area.

Darcy a chatbot / virtual assistant representing Leeds Metropolitan University

by Synthetix since Apr 2011 in English, Web, Branded conversations, Career & education, Customer service, Text recognition, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Darcy Leeds Metropolitan University re-launched its international student portal and put Synthetix technology at the core. Potential new students from all over the world have been engaging with one of three characters who show them around University and answer questions about life as an international student, not only at Leeds but also the United Kingdom. The deployment is available 24 hours a day, seven days a week, crucial when dealing with enquiries from any time zone.

Millie a chatbot / virtual assistant representing Hermes UK

by Synthetix since Mar 2011 in English, Web, Branded conversations, Customer service, Text recognition, Trade, Avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Millie Hermes UK have launched a Virtual Assistant built by Synthetix, called Millie. Hermes operate their own independent courier network delivering over 100 million parcels each year on behalf of some of the UK's largest online retailers including Next Directory, QVC, JD Williams and Debenhams. Millie is designed to help end customers check, track and send their parcels via the Hermes network.

Olivia a chatbot / virtual assistant representing HSBC

by Creative Virtual since Mar 2011 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Olivia HSBC have launched Olivia, the newest member of their customer service team. V-Person™ Olivia will help HSBC’s customers with any questions they may have about online security and about the changes that will affect all their customers' online banking experience. The system is available 24 hours a day, 7 days a week and gathers feedback about usefulness of answers and call savings.

Kate a chatbot / virtual agent representing Ortso

by The Selfservice Company since Oct 2010 in English, Web, Branded conversations, Customer service, Sales, Text recognition, Trade, Picture, Commercial
chatbot, chatterbot, conversational agent, virtual agent Kate Ortso is a new concept with a reversed auction. People can please a product that they want to buy and retailers bid for their offering.

The concept is new and two virtual assistants are introduced to explain the concept and help the consumers (through virtual assistant Kate) and retailers (with virtual assistant Matt). The CEO of Ortso has given an interview about his experience.

Hannah a chatbot / virtual assistant representing M&S Money

by Creative Virtual since Oct 2010 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Animated avatar, Commercial
chatbot, chatterbot, conversational agent, virtual agent Hannah Visitors to the M&S Money website are greeted by the friendly face of Hannah, their online Virtual Assistant. This V-Person™ system features an In-Conversation Survey (ICS) to help gather information about the usefulness of provided answers and call savings.
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