English summary: Send a SMS with Floor, easy and fast! Only for Holland and Belgium.

English summary: This chatbot alows listeners of the radio station to see the playlist, which DJ is on air, download songs and find artist information. What makes the chatbot unique is that the radio DJ can pick users from a list and start a live chat.

English summary: Synthetix has successfully launched another smartAgent into the Travel and Tourism sector for Virgin Holidays. Visitors to virginholidays.com can click on "Need Help?" and are greeted by smartAgent Valerie who is there to answer queries twenty-four hours a day, seven days a week. The smartAgent has been implemented to improve the customer experience and reduce the routine inbound enquiries to the Virgin Holidays contact centre. Valerie allows users to ask natural language questions about holiday destinations and pre/post booking queries whilst also navigating them around the website. The smartAgent also has a number a pre-programmed conversational goals to attempt to increase sales and impart essential information. The smartAgent has a wealth of knowledge, users can ask "What is like to visit Dubai", "Can I pre-book my seats on the flight?" or even "What films are showing on my flight?".

English summary: Best Western hotels group launched 'Ask our experts' on the UK site to improve customer experience and reduce routine inbound enquiries to their call centre. Users can choose to receive assistance from one of two Virtual Assistants, Tom or Lucy. The conversational, natural language interface provides straight answers to straight questions. Tom and Lucy are interacting with people every day of every week, answering their queries about Best Western Hotels and navigating them around the website. The Virtual Assistants have a wealth of knowledge, they know which hotels have golf courses, leisure facilities or even if they are near airports.

English summary: Butlins, part of Bourne Leisure Ltd, have launched Hollie, their virtual Redcoat. Hollie, a virtual representation of a real Redcoat, is able to offer her help and guidance to visitors to the website. She can tell them what is going on throughout the year and provide information about all the resorts.

English summary: The City Counsil Almere is the first city in the world that uses a social network site as a communication channel and on top of that uses a chatbot for interactive communication. Virtual Assistant Ally is on the Hyves page of Almere. Ally can answer all questions about Almere, the events and you can just chat with her.

English summary: Virtual newsreader reporting on the latest news stories for the online edition of The Grimsby Telegraph newspaper.

English summary: The virtual employee Maud answers all questions about Elvia. Elvia is offering travel insurrances.

English summary: Sarah is the virtual online assistant of Royal Mail. She gives immidiate answers to questions posed by the Royal Mail´s customers. The majority of the enquiries are on the delivery status of parcels.

English summary: Chatbots of "Omroepfriesland", a local Dutch television and radio station. The chatbots tells you what's on the tv or radio, the latest local news, sport or weather information.