Chatbots Archive June 2008

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Archive June 2008
chatbot, chatterbot, conversational agent, virtual agent Ally The City Council Almere uses virtual assistant Ally to answer all questions of the citizens of Almere for several years now. Since July 2011 Ally also answers questions of tourists, entrepreneurs and students on www.almere.nl. The combination of answers, frequently asked questions and search provides information to all kind of questions.
Ally brings the online possibilities to the attention of the citizens. For example requests for permits or appointments for waste collection. In the Digital City Desk she stimulates the online possibilities by pushing directly the right page including forms. Frequently asked questions are presented per product page in the language of the citizens. This to explain the application process of the product.

yellowpages a chatbot representing Yellow Pages

chatbot, chatterbot, conversational agent, virtual agent yellowpages Find what you're looking for at your fingertips using the YellowPages.ca IM Search Agent. Just add [email]poynt@yellowpages.ca[/email] to your Windows Live Messenger!
 

Kate Carver a chatbot representing Grimsby Telegraph

chatbot, chatterbot, conversational agent, virtual agent Kate Carver Virtual newsreader reporting on the latest news stories for the online edition of The Grimsby Telegraph newspaper.

Protected Carly a chatbot representing City of San Carlos

chatbot, chatterbot, conversational agent, virtual agent Carly Carly, named after the town by City Manager Mark Weiss, appears in the center of a monopoly-board type menu of city departments and services on the reception desk computer. Visitors can mouse over the computer menu and click for more information on a service or department. "But then there's this avatar," said Moura, "and if you click on it, it starts talking and explaining what services are on the first floor and the second floor, and what services the city provides."

Expired Mia a chatbot / virtual assistant representing Kongsvinger Municipality

chatbot, chatterbot, conversational agent, virtual agent Mia Mia is a municipality assistant that assist users in Kongsvinger municipality, Norway. Mia's knowledge includes issues related to kindergartens, health and school (SFO). Most of her library answers are linked to what Kongsvinger can offer the citizens, like shopping, library, cinema, theatre, camping etc. She also offers chat handover if she cannot help the user.
chatbot, chatterbot, conversational agent, virtual agent Maud The virtual employee Maud answers all questions about Allianz Global Assistance.

Sarah a chatbot / virtual assistant representing Royal Mail

chatbot, chatterbot, conversational agent, virtual agent Sarah Sarah is the virtual online assistant of Royal Mail. She gives immidiate answers to questions posed by the Royal Mail´s customers. The majority of the enquiries are on the delivery status of parcels.
chatbot, chatterbot, conversational agent, virtual agent Tess Tess is the virtual assistant of Ziggo. With a database of around 5.000 answers, she answers around 800.000 questions per month! Tess helps you with questions on installation of products. She shows movies to explain the best way to install services. Frequently asked questions are related to the webpage and/or customer question.

Expired Virtual assistant a chatbot / virtual assistant representing Alliance Leicester

chatbot, chatterbot, conversational agent, virtual agent Virtual assistant Alliance & Leicester has removed their site search tool and replaced it with their Virtual Assistant. Typing a question or keyword in the search box on their homepage automatically brings up the Virtual Assistant.

Expired Virtual assistant a chatbot / virtual assistant representing Lloyds TSB

chatbot, chatterbot, conversational agent, virtual agent Virtual assistant Lloyds TSB, one of the UK's largest and most respected banks, employs a non-avatar Virtual Assistant on their main website. One way users can launch the pop-up is to enter their question into the box on the Help Page and click "Ask".

Due to company rebranding, this virtual assistant was decommissioned in October 2013 and replaced by two new systems launched the previous month for Lloyds Bank and TSB Bank.
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