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Chatbots Archive April 2011

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Archive April 2011

Protected Kelly a chatbot / virtual assistant representing Entergy

chatbot, chatterbot, conversational agent, virtual agent Kelly InteliWISE has recently installed its HelpAgent™ at a leading US utility operator – Entergy. It answers web users' questions about the service and helps them fill out essential forms and questionnaires. In addition, the Virtual Agent is knowledgeable about the most common issues that users may have with the Entergy Online Customer Service Center.

The InteliWISE HelpAgent™ is fully integrated with the Entergy Online Customer Service Center.
chatbot, chatterbot, conversational agent, virtual agent Rachel Visitors to the Tesco Mobile Help page are greeted by the friendly face of Ask Rachel, Tesco Mobile’s V-Person™. Animated Rachel, Head of Virtual Customer Service, answers questions falling under a wide range of categories including phone deals, contracts and problems. Rachel’s integrated SmallTalk also allows her to chat with users about herself giving information about her family, her pets and her birthday.

In November 2012 an additional version of Ask Rachel was added on the Tesco Broadband website. Here Rachel can answer questions about broadband and homephone services.
chatbot, chatterbot, conversational agent, virtual agent Online Support Online Support is the Virtual Agent of Viewsonic, a leading provider in displays and projectors. Online Support is an expert in all things Viewsonic, including set-up instructions, and troubleshooting.

Kasia a chatbot representing millos.pl

chatbot, chatterbot, conversational agent, virtual agent Kasia Projekt powstał by pomóc Klientom Portalu Turystycznego wyszukać jak najlepszą ofertę wycieczki za pomocą nowoczesnego interfejsu. Wymagania klientów wciąż rosną i dzisiejszy interfejs musi łączyć ergonomię, interaktywność i multimedialność.

Wirtualna Agentka nie tylko przeprowadza przez kolejne kroki wyszukiwania wycieczki i jej rezerwacji, ale także umożliwia „dopytanie się” o szczegóły dotyczące podróży czy pobytu.

Expired Emma a chatbot / virtual agent representing eBay

chatbot, chatterbot, conversational agent, virtual agent Emma Emma is eBay's automated agent available 24/7 on the Help, Customer Support and Contact Us sections of the eBay website. Her primary mission is to answer user's questions about eBay services. Emma can assist users on topics ranging from purchasing a car on eBay to becoming a Powerseller.
chatbot, chatterbot, conversational agent, virtual agent Tax Virtual Agent The H&R Block intelligent virtual agent is located in the Personal Answer Center in the suite H&R Block At Home oneline products. The intelligent virtual agent provides support for product related questions, assists users in retrieving information from their prior returns, and troubleshoots their technical issues. If the user's issue requires human intervention, the intelligent virutal agent will pass the user to a live agent within the same window for a seamless customer experience and the highest resolution rate.

Shane a chatbot / virtual assistant representing Morrisons

chatbot, chatterbot, conversational agent, virtual agent Shane Synthetix has successfully deployed an integrated Virtual Assistant solution with pre recorded video footage for Morrisons supermarket.

Shane, a virtual butcher, offers advice on recipes and best cuts of meat. Working with digital agency, Candi, the "Virtual Butcher" is a branded customer service experience that delivers outstanding customer interaction and engagement.
chatbot, chatterbot, conversational agent, virtual agent Assisted Search Assisted Search is the Virtual Agent of Dell, a leading provider in Computer hardware. Assisted Search is an expert in all things Dell, including set-up instructions, sales assistance, and troubleshooting.

Steve a chatbot representing Kings Toyota

chatbot, chatterbot, conversational agent, virtual agent Steve Kings Toyota personal assistant can help you book service appointments, answer questions about your car or even help you shop for a new one.

Expired Katie a chatbot / virtual agent representing PayPal

chatbot, chatterbot, conversational agent, virtual agent Katie Katie is one of PayPal's virtual agents deployed across 5 different countries. Katie's mission is to support common customer service issues such as closing an account. Across all 5 geographies, the agents is supporting an average pf 650,000 conversations per month with PayPal customers. Katie provides robust self-service capabilities to PayPal's online savvy customers who prefer sophisticed self service options while simultaneously reducing call center traffic flows.
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