Chatbot Conference London On Oct 3th Erwin will be moderating on the Chatbots conference in London. Why don't you meet him there? As a visitor, you'll get a discount as well: Why don't we meet there? get a discount

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Chatbots Archive May 2012

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Archive May 2012
chatbot, chatterbot, conversational agent, virtual agent Phoebe Photobox, the leading European online photo servicing company, have chosen to work with SelfService Company, as a best in class Virtual Assistant provider, to further improve their multiple award winning website. Renowned for innovation and superb customer service, Photobox wanted to ensure that their customers had an online guide to provide immediate help for enquiries. Working with their RightNow knowledge base Phoebe is the first point of contact for all online product and service related queries.

Zen a chatbot representing AI-Systems

chatbot, chatterbot, conversational agent, virtual agent Zen Zen is an experimental javascript chatbot, the intention is to have her be the mascot for the whole site, all enquiries and functions of the site will be carried out through her.

There is also a new version at that is built around a custom web server.
chatbot, chatterbot, conversational agent, virtual agent Ana Ask Ana ensures that the online customer experience delivered by Copa Airlines is both enjoyable and rewarding, enabling customers and visitors to to type in a question using everyday natural language.

Users get a single, accurate and approved answer to their questions, the very first time, along with a short list of helpful, related questions. Users also have the ability to view a dynamic list of the top ten questions based on previous question patterns.
chatbot, chatterbot, conversational agent, virtual agent PeTE The PeTE, a truly helpful Virtual Assistant for the newly developed AT&T corporation.

The PTE at AT&T provides business customers exclusive access to sample code, APIs, SDKs and technical documentation for building mobile productivity solutions for enterprises of all sizes.

PeTE from is helping customers with intent - recognition search and customer - engagement triggers. It has like a cool avatar too - The Parrot.

Jim a chatbot / virtual assistant representing Saferwholesale

chatbot, chatterbot, conversational agent, virtual agent Jim Jim is a Virtual Assistant in the leading Chicago - based store with sport equip. deals. When the team is sleeping or busy, he collects the leads. When the team is behind their desks, Jim is helping shoppers with their selections. He is using the C2C - click to call feature, escalating conversation to call center
chatbot, chatterbot, conversational agent, virtual agent Fleur The virtual assistant has the typical look and feel of InShared. Fleur is made of a pink drawing combined with a black and white photo. Therefore she fits really well into the website of InShared. Fleur answers all kinds of questions about products and services thoughout the website: homepage, subpages en contact page.

Next to answering questions we’ve added a few functionalities:
• Contextual faq’s are related to the customer question.
• Page related FAQ’s on the subpages give suggestions for relevant information given the webpage.
• The 5 FAQ’s on the contact page are related to the top 5 most asked questions per e-mail.
chatbot, chatterbot, conversational agent, virtual agent Wirtualny Urzednik The first Virtual Clerk, an advanced Virtual Agent with a video Avatar, is based on InteliWISE Semantic Search and Intent - Recognition technologies.
She has a very focused knowledge base of 180+ officially acclaimed procedures, that help citizens in receiving information about taxes, issuing ID or passport, receiving grants etc. She is guiding citizens through hundreds of pages of online city office website.

D-KALE a chatbot / virtual assistant representing D-KALAGE

chatbot, chatterbot, conversational agent, virtual agent D-KALE D-KALE is a virtual french assistant made to help visitors on a swiss rock band website. It can talk about all the stuff related to the band and also about other general subjects. Emphasis was set to the sense of humour, to make him more engaging. Its look was inspired by the band's logotype.

Cute, funny, a nice little mate!
chatbot, chatterbot, conversational agent, virtual agent Alexandra Aleksandra is a Virtual Assistant at Cugino is Russian company, which is a specialized in exclusive work clothe sales. Aleksandra’s main task is to provide basic information about the company and its products. She assists visitors in searching and navigating on the website.
chatbot, chatterbot, conversational agent, virtual agent Dasha Dasha is a Virtual Assistant at Fuitch Company. The page is fully devoted to artificial intelligence. Dasha knows how to purchase a bot and how to upgrade it. The Virtual Assistant has additional knowledge on AI and Virtual Advisors. She is willing to help 24/7.or how to improve it.
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