What can Nina Web do?
Intelligent virtual assistants
naturally, quickly and accurately understand online text-based styles such as slang, misspellings, and grammatically incorrect sentences. In addition, a well-designed virtual assistant also reflects your company’s unique image and tone, resulting in a strengthened brand.
Acting as a personal guide, the virtual assistant provides “the one right answer” or guides the customer to complete transactions with the least amount of user effort.
Each conversation a virtual assistant has with a customer can be captured, analyzed and aggregated to deliver real-time insights into customer needs as well as identify opportunities for web site improvements.