NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
Cameron McNerney on 11 years, 9 months ago in Applications, E-Learning, Business, Visions & opinions, Business News | by
Summary: #animated #engagement and #interaction for employees with #elearning
Animated characters are an excellent option to engage employees with eLearning initiatives without spending a considerable amount of money.
Read more about: Paid Actors vs. Animated Characters: Which is Better for eLearning Courses?
Cameron McNerney on 11 years, 9 months ago in Business, Case Study, Business News | by
Summary: optimized website #conversion and prevented abandonment example by #codebaby #virtualagent for #riverrunners
The whitewater rafting company RiverRunners has successfully implemented Emily Virtual River Guide to increase website conversion rates and prevents abandonment. The CodeBaby Virtual Assistant “Emily” is an animated-friendly helper for users searching for their ideal outdoor vacation. RiverRunner’s “Emily” acts as a personal “guide” through the information-rapids of online deals, offers, and ‘bundle packages’ that otherwise go unnoticed.
Read more about: Optimizing the Online Travel Booking Experience: A Customer’s Perspective
Sarah McCartney on 12 years ago in Applications, Avatars, Business, Tools & Products, Business News | by
Summary: CodeBaby announces first-ever mobile 3D interactive digital characters for HTML5
CodeBaby, a leading provider of Online Customer Experience solutions has announced its 3D virtual assistant technology is now available for the rapidly growing mobile device arena. CodeBaby solutions drive increased website conversions while enhancing the online user experience in the consumer driven marketplace.
Erwin van Lun on 12 years, 4 months ago in Business, Partnerships & contracts, Business News | by
Summary: Avatar provider CodeBaby partners with Spanish Based Semantic Search & Artificial Intetelligence provider Inbenta
CodeBaby, a company whose award-winning digital characters are shaping the growing online self-service marketplace, today announced its partnership with inbenta, a leader in Natural Language Processing and Semantic Search. Recognizing the expanding market demand for self-service solutions, CodeBaby and inbenta have joined forces to deploy intelligent virtual assistants that increase online conversation rates and customer satisfaction.
The new alliance will deliver technologies through online assistance to web visitors via the CodeBaby Intelligent Virtual Assistant (CIVA) solution which provides digital characters that engage website visitors and seamlessly guides them through the online self-service experience. By driving interaction with the inbenta semantic engine – which incorporates technologies enabling intelligent interactions though its Natural Language Processing solution – visitors dramatically increase their ability to find the information they are seeking online, thereby improving the overall customer experience. This technology reduces operations costs for inbenta customers by diminishing the dependency on customer support professionals.
Read more about: Avatar provider CodeBaby partners with Spanish Based Semantic AI Inbenta