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Mandy Reed on 10 years ago in Business, Business contests & awards, Business News | by
Summary: Company recognised for their innovative customer experience solutions in two awards categories
Creative Virtual, a leader in customer experience self-service solutions for global enterprises, was presented with two Stevie® Awards as part of the eighth annual Stevie Awards for Sales & Customer ServiceSM. The company was recognised with Silver Stevie Awards in the categories of ‘New IVR or Web Service Solution’ and ‘Sales or Customer Service Solutions Technology Partner of the Year’.
Mandy Reed on 10 years, 1 month ago in Business, Business contests & awards, Business News | by
Summary: 8th annual awards will be presented on 21 February in Las Vegas
Creative Virtual, a leader in customer experience self-service solutions for global enterprises, was named a Finalist in the categories of ‘New IVR or Web Service Solution’ and ‘Sales or Customer Service Solutions Technology Partner of the Year’ in the eighth annual Stevie® Awards for Sales & Customer Service, and will ultimately be a Gold, Silver, or Bronze Stevie Award winner in each category.
Mandy Reed on 10 years, 2 months ago in Business, Events, Business News | by
Summary: Company will commemorate the anniversary internally and on their blog and social media accounts.
Creative Virtual, a leader in customer experience self-service solutions for global enterprises, today announced the celebration of the company’s tenth anniversary. Founded in London, United Kingdom in November 2003 by Chris Ezekiel, Creative Virtual began trading in January 2004 with a focus on providing web-based natural language virtual assistants. Over the past ten years, the company has diversified their product offerings and embarked on a global expansion.
Read more about: Creative Virtual Announces Celebration of the Company’s Tenth Anniversary
Mandy Reed on 11 years, 5 months ago in Business, Tools & Products, Business News | by
Summary: Creative Virtual unveils a knowledge management tool to seamlessly deploy multi-channel virtual assistants.
On 17 October 2012 Creative Virtual unveiled V-Portal as a knowledge management solution that simultaneously deploys intelligent virtual assistants across the call centre, web, mobile and social channels with just a few clicks. V-Portal manages and curates content based on business line or product area, and connects users to web services via natural language virtual assistants. Our virtual assistants are able to hold personalised customer conversations 24/7 helping organisations build brand loyalty and increase customer engagement.
Read more about: Creative Virtual Unveils V-Portal™ as a Multi-Channel Knowledge Management Tool