Virtual agents / Chatbots
in Norway

chatbot, chatterbot, conversational agent, virtual agent Even Canal Digital is the biggest TV distributor in Norway and the second biggest broadband distributor. Canal Digital also operates in Sweden, Denmark and Finland.

The Teneo Virtual Assistant provided by Artificial Solutions is named "Even" and his aim is to answer questions related to TV, Internet and Phone. Even has a lovely personality and a great smile which he will show you if you write "fortell en vits" (tell a joke).

"Even" is also available at the contact form page, where Canal Digital has implemented the Teneo EmailOptimizer. When the user writes his or her question, "Even" will check his knowledge base and suggest an appropriate answer before the user hits the "send" button.

Expired Emma a chatbot / virtual assistant representing Tromsø Kommune

chatbot, chatterbot, conversational agent, virtual agent Emma Emma is a municipality assistant that works at Tromsø municipality in Norway where she is helping the citizens of Tromsø with questions regarding kindergartens, schools, health system and construction issues. She offers chat when she is not able to answer the user and in the long run she will also get a Search Integration function.
 
chatbot, chatterbot, conversational agent, virtual agent Nora This was a pilot project and Nora is now offline.

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Nora is the virtual agent for the Customer Support at Chess Communication AS (www.chess.no).

Nora is well trained in the most frequent questions currently posed to Chess' Customer Service such as Technical support, Subscriptions and Invoices. She is good at relating questions and due to a special Safty Net there should not be one product or service she does not recognize. However, she knows her limits when it comes to specific answers, complaints and sale and she is happy to hand over to her colleagues at Chat.

Her answer is clear and direct, but feel free to test how lucky you are asking her: Do you like me?

Nora also understands some Polish and Sami language, but nevertheless, the Norwegian speaker is the one who will get the most of out of her.

Expired Mia a chatbot / virtual assistant representing Kongsvinger Municipality

chatbot, chatterbot, conversational agent, virtual agent Mia Mia is a municipality assistant that assist users in Kongsvinger municipality, Norway. Mia's knowledge includes issues related to kindergartens, health and school (SFO). Most of her library answers are linked to what Kongsvinger can offer the citizens, like shopping, library, cinema, theatre, camping etc. She also offers chat handover if she cannot help the user.

Eva a chatbot / virtual assistant representing Scandinavian Airlines

chatbot, chatterbot, conversational agent, virtual agent Eva One of the leading airline companies in Scandinavia - Scandinavian Airlines - use the Interactive Assistant Eva on their Norwegian Website to help customers with information about flights, check-in, payments and general navigation on the Website. Eva speaks Norwegian and not English.

Expired Sara a chatbot / virtual agent representing 1881

chatbot, chatterbot, conversational agent, virtual agent Sara Yellow pages Agent. You can ask for addresses and phone numbers of people and companies.
chatbot, chatterbot, conversational agent, virtual agent Ida Ida is a virtual agent assisting customers at the Norwegian Public Roads Administration´s web page. Her knowledge includes questions related to driving licence and vehicles.
chatbot, chatterbot, conversational agent, virtual agent Anna Anna is IKEA's virtual assistant. Anna answers questions about IKEA products, prices, sizes, delivery, spare-parts, opening hours etc. and opens related pages in a browser window. Furthermore, Anna knows when your local IKEA restaurant is open and what they serve for lunch! She also answers simple but personal questions like 'what's your name?' On top, she shows emotions, for example if she couldn't find information you are looking for.
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