Virtual Survey Agent is used by the PBI Research Organization to verify the impact of avatar usage on research performance. Survey Agent is used in the online research process by being integrated with traditional survey forms. With interactive video that mimics the real researcher, Agent greets respondents and focuses their attention on research. Agent accompanies a user throughout the whole research process or pops up contextually when the respondent is unsure about what to do next. Agent encourages the user to continue when he stops filling in the form, supports the user's engagements in the research process; he also focuses user's attention on the given task.
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