NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
| by Synthetix since Feb 2012 in English, Web, Branded conversations, Cooking, Customer service, Gestures, Text recognition, Picture, Commercial |
Synthetix has successfully deployed another integrated Virtual Assistant solution for Morrisons supermarket.
Sarah
a chatbot / virtual assistant representing First Great Western
| by Creative Virtual since Dec 2011 until Oct 2013 in English, Web, Branded conversations, Customer service, Text recognition, Travel, Avatar, Commercial |
Ask Sarah, First Great Western's V-Person™, is available 24/7 to answer questions on topics including planning a journey, purchasing tickets and reserving seats. This install includes an In-Coversation Survey (ICS) designed to collect information about the usefulness of answers and saved calls and emails.
Mia
a chatbot / virtual assistant representing Co-operative Banking Group
| by Artificial Solutions since Oct 2011 in English, Web, Facial expressions, Finance & legal, Knowledge management, Text recognition, Text synthesis, Avatar, Commercial |
The Co-operative implemented Mia (My Interactive Adviser), is an intelligent, humanlike virtual assistant who works alongside the real contact centre employees, instantly providing them with the correct answers to a wide range of banking and insurance questions.
| by Creative Virtual since Apr 2011 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Avatar, Commercial |
This Online Assistant answers questions for website visitors about Bank of Scotland's Home Insurance. The system is launched from the search box on the Home Insurance page.
| by Creative Virtual since Apr 2011 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Faceless, Commercial |
This non-avatar Online Assistant answers questions for website visitors about Halifax's Home Insurance. The system is launched from the search box on the Home Insurance page.
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