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Virtual agents / Chatbots
in United States

List of all chatbots (virtual assistants, chat bot, conversational agents, virtual agents) in the World - Archive November 2010 - United States

Protected Kate a chatbot representing AT&T BusinessDirect

chatbot, chatterbot, conversational agent, virtual agent Kate Customers visiting the AT&T BusinessDirect Portfolio will be able to click one of the "Ask Kate" icons, appearing in various places throughout the website, and open a chat window to enter their question, just as if they were chatting with an agent. Kate provides a friendly, immediate written and spoken response, creating a personal and interactive experience. From deals on devices, to finding applicable discounts and getting answers to questions about service contracts, Kate can provide the same high-touch service available from call-center representatives.

For example, when a customer needs help upgrading their device, Kate will guide them through the selection process, making the buying experience personal and easy.

The technology behind Kate provides a conversational interface that goes beyond the traditional natural language processing employed by most avatars and virtual agents. Kate has the ability to understand the intent of phrases and the context in which questions are asked, guiding customers to information and offers relevant to them. She's even able to navigate users to the most helpful web pages and provide additional links to related information. For difficult questions, Kate will ask clarifying questions to help locate answers quickly.

The business-savvy virtual agent is integrated with the other real-time support options. If a customer needs to speak to an agent, the agent has access to the chat with Kate, eliminating the need for the customer to re-explain the query. Not only is Kate able to interact with customers on a variety of subjects; she also has her own opinions — including plans on how she will spend her retirement.
chatbot, chatterbot, conversational agent, virtual agent SalesClark A virtual shopping assistant communicates in plain English with online shoppers in order to quickly find the best and cheapest fit for their needs. Unlike search engines and price comparison websites, SalesClark understands customers' queries in natural language and recreates the personalized interactive experience of a brick-and-mortar store.
chatbot, chatterbot, conversational agent, virtual agent Amy The InteliWISE Contact Virtual Agent serves as a host on the Central Bank's “Contact Us” page. It answers web users' questions about the bank and helps them find essential information. In addition, the Virtual Agent is knowledgeable about the most common issues that users may have with Central Bank's products and services. The InteliWISE Contact Virtual Agent is fully integrated with the Central Bank's “Contact Us” page. The auto-complete feature enables users to interact with the Virtual Agent more intuitively. After typing in a question several suggestions come up that help the user ask their own question or one that is similar. InteliWISE Contact Virtual Agent not only answers the question but also contextually suggests topics for further discussion. The suggested topics are listed under the “Related Questions” bar on the right. The InteliWISE Contact Virtual Agent can also tell you about particular banking products. Along with the answer and the related questions list, the InteliWISE Contact Virtual Agent also informs the user that additional information is available. The user can either click the link provided by the Agent or call the given numbers.

Amy a chatbot

chatbot, chatterbot, conversational agent, virtual agent Amy Amythebot is an Artificial Intelligence who loves chatting about romance and relationships. Amy is FREE to chat with.

[quote]Responded more like a preachers wife at an icecream social for old maids.[/quote]

Amy's visitors sometimes complain that she won't engage them in adult conversation or cyber with them, as thought every bot should should do that.

I inherited Amy from a fellow botmaster who didn't have the time to maintain her and it was his wish that Amy reject sexual advances, and abusive behavior. I've tried to honor my friend's wishes.

Amy can, however, chat on a number of other issues not involving adult content. If that's what you're looking for, there are lots of other bots willing to chat on that level.

But, how many bots can you have a serious, enjoyable conversation with when you're lonely, when you need advice, or when you just want someone to talk with?

That's what Amy is for.

Kate a chatbot / virtual agent representing Media Semantics, Inc.

chatbot, chatterbot, conversational agent, virtual agent Kate Kate is a talking, animated chatbot implemented using the Media Semantics Character Server. Media Semantics provides a complete platform for creating "virtual people applications, including dynamic Flash stream generation and server-side Text to Speech. The Character Server is compatible with a number of independent AI engines. For more information, including trial downloads and documentation, please visit http://www.mediasemantics.com.
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