NEWS: Chatbots.org survey on 3000 US and UK consumers shows it is time for chatbot integration in customer service!read more..
| by Creative Virtual since Apr 2012 in English, Web, Branded conversations, Customer service, Electronics & hardware, Text recognition, Avatar, Commercial |
Autodesk's first Virtual Assistant is available 24/7 to answer login, installation, eligibility and activation questions on the Autodesk Education Community website.
Virtual Assistant
a chatbot / virtual assistant representing E*TRADE
| by Creative Virtual since Feb 2012 in English, Web, Branded conversations, Customer service, Finance & legal, Text recognition, Avatar, Commercial |
E*TRADE's V-Person™ is currently available to logged-in users on the website. Customers can use this virtual assistant to find answers to questions on a wide range of topics including trading and investing, managing accounts and cash management.
Virtual Agent
a chatbot / virtual agent representing Verizon
| by Creative Virtual since Dec 2009 until Jun 2011 in English, Web, Branded conversations, Career & education, Customer service, Text recognition, Picture, Commercial |
This V-Person™ answers questions about graduate level jobs and internships on the Verizon Career web pages. The template reflects the design of these pages which feature photos and names of Verizon employees.
Penny
a chatbot / virtual agent representing Verizon
| by Creative Virtual since Oct 2009 in English, Web, Branded conversations, Telecoms & utilities, Text recognition, Avatar, Commercial |
Penny, Verizon’s payroll support agent, answers questions on the internal Verizon Payroll site and is very popular with employees. Surveys rate her performance at 40+ percent call avoidance.
Customer Support Agent
a chatbot / virtual agent representing Verizon
| by Creative Virtual since Sep 2009 in English, Web, Branded conversations, Customer service, Telecoms & utilities, Text recognition, Avatar, Commercial |
The Verizon Business V-Person™ is located within the secure log-in area of the site and is personalized for the user. The avatar is based on a photo of a current Verizon employee.
Ask CA
a chatbot / virtual agent representing CA Technologies
| by Creative Virtual since May 2009 until Apr 2012 in English, Web, Branded conversations, Customer service, Electronics & hardware, Knowledge management, Text recognition, Picture, Commercial |
CA Technologies’ V-Person™ provides instant online answers 24 hours a day, 7 days a week on the CA Support page. The Ask CA template is sleek and professional, reflecting the tone of the business as well as the company branding. The use of Site Context allows this V-Person to accurately answer queries about five different CA products. Users can easily switch between these products through the dropdown menu located directly above the free text input box.
| by Creative Virtual since Dec 2008 in English, Web, News & gossip, Text recognition, Faceless, Commercial |
The Virtual Assistant on the Waterstone's website can not only be launched from their homepage, but also from the What's New and Daily News pages.| by Creative Virtual since Aug 2008 in English, Web, Branded conversations, Customer service, Facial expressions, Telecoms & utilities, Text recognition, Avatar, Commercial |
This V-Person™ has been segmented into separate contexts and is integrated with Verizon's in-house Live Chat system. The system features Auto Complete and is closely integrated with Verizon's backend systems, allowing users to find both general and specific information. Ask Verizon is available on the Verizon website and as a mobile application.
Phyllis
a chatbot / virtual assistant representing Phillips
| by Creative Virtual since Jun 2008 until May 2010 in English, Web, Branded conversations, Customer service, Electronics & hardware, Text recognition, Avatar, Commercial |
Hi, I'm here to help you find information on our website and the online support we have for your product.
Maggie
a chatbot / virtual assistant representing Magnavox
| by Creative Virtual since Jun 2008 until May 2010 in English, Web, Branded conversations, Customer service, Electronics & hardware, Text recognition, Avatar, Commercial |
Hi, I'm here to help you find information on our website and the online support we have for your product.
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